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What AI does Empathy use?

Insurance & InsurTech · empathy.com

1

AI tool in use at Empathy

1 confirmed 0 observed

Empathy uses 1 AI tool: Guru (Knowledge & Internal Search). A published story, quote or press release confirms it.Latest check Oct 9, 2026: 1 of 1 tool checked, from 2 public sources.

AI tools in use
1Median for the 306 Insurance & InsurTech companies on usedby: 1
Latest check
October 9, 20261 of 1 tool checked so far

Every AI tool at Empathy

1 line, each linked to the public page behind it. Open a row to see the dated capture.

ToolCategoryFirst public proofProofSource
GuruKnowledge & Internal Search—getguru.com

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In the words of Empathy

Published results, each linked to its dated source. We quote, we do not score.

Nous avons considérablement réduit la quantité d'informations non pertinentes qui apparaissent dans les recherches. C'est énorme pour nous.
Oliva Estes-Downes, Sr. Research Associate, Empathy. On Guru. Source, Captured Oct 3, 2026

Empathy compared to other companies in Insurance & InsurTech

Empathy uses 1 AI tool. The median among the 306 Insurance & InsurTech companies on usedby is 1. None of its 305 peers uses fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

306 Insurance & InsurTech companies on usedby, by number of AI tools

  1. 253 companies with 1 tool
  2. 25 companies with 2 tools
  3. 10 companies with 3 tools
  4. 6 companies with 4 tools
  5. 6 companies with 5 tools
  6. 2 companies with 6 tools
  7. 3 companies with 7 tools
  8. 1 company with 8 tools

What its peers use that Empathy does not

Questions about AI at Empathy

What AI tools does Empathy use?

Empathy uses 1 AI tool: Guru. 1 is confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.

Which AI tool do Insurance & InsurTech companies use most?

Akur8 is the most used AI tool among the 306 Insurance & InsurTech companies on usedby: 91 of them use it. See who uses Akur8.

How does Empathy compare to other Insurance & InsurTech companies?

Empathy uses 1 AI tool. The median among the 306 Insurance & InsurTech companies on usedby is 1, and 0 of its 305 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools Empathy uses?

Each tool is linked to a public page that names Empathy: a vendor's customer page, a published case study, a press release or a job post. We save most pages with a dated capture and check them again on each run. A tool leaves the list only after three checks in a row that no longer find Empathy, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.