Who uses CrewAI?
Open-source multi-agent framework and enterprise platform to build, govern and run agent workflows. crewai.com
13
companies use CrewAI
13 companies use CrewAI. 23% are in Consumer Goods. Confirmed or observed customers include Amazon, PWC, and Pepsico. 8 of them are confirmed by a published case study, quote or press release.Latest check Oct 6, 2026: 13 of 13 companies checked, from 7 public sources.
- Category
- LLM Ops & Frameworks
- Customers by proof
- 8 confirmed, 5 observed
- Top industry
- Consumer Goods, 23% of customers
- Security
- SOC 2 Type IISource: trust.crewai.com, checked Oct 7, 2026
- Most similar
- LangSmith, no shared customer yet
- Website
- crewai.com
What CrewAI does
CrewAI provides an open-source framework for role-based multi-agent systems and an enterprise platform where business and technical teams build agents with a visual editor or code. A control plane traces every LLM and tool call, applies RBAC, audit trails, PII redaction and human approval gates, and production runs feed training and model testing. Agents can run on CrewAI cloud, a private VPC or customer infrastructure.
Written by usedby from crewai.com.
Main features
Common uses
Works with
13 companies use CrewAI
Every company below links to the public page that shows it uses CrewAI. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 Amazon | E-commerce & D2C | |
 PWC | Accounting & Audit | |
 Pepsico | Consumer Goods | |
 Docusign | IT Services & System Integration | |
 Experian | Fintech & Payments | |
 Amazon Web Services | DevTools & Infrastructure | |
 Brickell Digital | — | |
 Gelato | — | |
 General Assembly | EdTech & E-learning | |
 Konecta | — |
Is CrewAI right for your company?
See what companies in your industry use, from the companies we track. Pick your industry.
Of the 57 Consumer Goods companies on usedby, 3 are listed as CrewAI customers. None uses only another LLM Ops & Frameworks tool.
- CrewAI only, 3%
- CrewAI and another tool in LLM Ops & Frameworks, 2%
- Another tool in LLM Ops & Frameworks only, 0%
- No LLM Ops & Frameworks tool we can see, 95%
These are companies usedby tracks because a public page names them, often CrewAI's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.
What customers report
Results as published by CrewAI and its customers. Each one links to its dated source. We quote, we do not score.
80%increase in qualified lead volume
Brickell DigitalVendor case studyCaptured Oct 6, 202610 minutesTime to integrate a new carrier (previously 5 days)
GelatoVendor case studyCaptured Oct 6, 2026~70%faster code-modernization project in an early
Amazon Web ServicesVendor case studyCaptured Oct 6, 2026We’ve been able to increase the amount of qualified leads that we have coming into our business by over 80 %.I would highly recommend getting started with … CrewAI’s framework—it’s a very easy‑to‑understand way to see what agents are capable of.Before you buy CrewAI
What CrewAI publishes on the points buyers check first, each with its source and check date.
| Security | SOC 2 Type II | trust.crewai.com, checked Oct 7, 2026 |
|---|---|---|
| Free trial | Free trial or free plan available. | crewai.com, checked Oct 7, 2026 |
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does CrewAI work with the tools we already use?
CrewAI alternatives
Tools compared with CrewAI most often, with the customers they share.
| Tool | Customers | Shared with CrewAI | Compare |
|---|---|---|---|
 LangSmith43 customers, 0 shared | 43 | 0 | CrewAI vs LangSmith |
 Arize AI35 customers, 1 shared | 35 | 1 | CrewAI vs Arize AI |
 Braintrust39 customers, 0 shared | 39 | 0 | CrewAI vs Braintrust |
 Langchain32 customers, 0 shared | 32 | 0 | CrewAI vs Langchain |
Questions about CrewAI
Who uses CrewAI?
13 companies use CrewAI, including Amazon, PWC, and Pepsico.
Which industries use CrewAI?
The industries with the most CrewAI customers are Consumer Goods (3), Accounting & Audit (1), and DevTools & Infrastructure (1).
What are the alternatives to CrewAI?
The tools compared with CrewAI most often are LangSmith (43 customers, 0 shared), Arize AI (35 customers, 1 shared), Braintrust (39 customers, 0 shared), and Langchain (32 customers, 0 shared). See all CrewAI alternatives.
How does usedby know who uses CrewAI?
Each company is linked to a public page that names it: CrewAI's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (8): a case study, a named quote or a press release. Observed (5): CrewAI shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use CrewAI, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 6, 2026, and 13 of 13 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
No new customer yet. Tracking of CrewAI started on October 6, 2026. New customers appear after two complete checks of its pages.