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As published on crewai.com. Checked by usedby on Oct 17, 2026.

What happened

IBM Consulting's federal practice uses CrewAI to determine applicant eligibility for federal agency programs. Agents extract applicant data from documents, summarize findings and calculate eligibility, with flows controlling when business rules versus autonomous agents run, integrated with WatsonX.AI.

Summary written by usedby from the source page, in English. The figures are those of CrewAI and IBM, not ours.

Deployed multiple agents to extract applicant data from documents, summarize findings, and calculate program eligibility.

From the page. crewai.com

We use Crew AI basically to determine the eligibility of an applicant... we use flows—that’s what gives us flexibility!

Narayanan Alavandar, IBM. Source

What the story claims, and what we checked

What we compared with the page.

  • The passage quoted aboveCheckedCopied word for word from the page, near the name of IBM.
  • IBM uses CrewAICheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

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