Who uses Listen?
Fast, AI-powered user interviews and insights. listenlabs.ai
40
companies use Listen
40 companies use Listen. 10% are in Fintech & Payments. Confirmed or observed customers include Microsoft, Procter & Gamble, and Bain & Company. 13 of them are confirmed by a published case study, quote or press release.Latest check Oct 2, 2026: 28 of 40 companies checked, from 13 public sources.
- Category
- AI Search & Research
- Customers by proof
- 13 confirmed, 27 observed
- Top industry
- Fintech & Payments, 10% of customers
- Security
- SOC 2 Type II, ISO 42001, ISO 27001, ISO 27701Source: trust.listenlabs.ai, checked Oct 4, 2026
- Most similar
- ChatGPT, 3 shared customers
- Website
- listenlabs.ai
What Listen does
Listen is an AI-powered platform that automates user research by recruiting participants, conducting in-depth interviews, and delivering actionable insights quickly. It significantly reduces research
Written by usedby from listenlabs.ai.
40 companies use Listen
Every company below links to the public page that shows it uses Listen. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 Microsoft | IT Services & System Integration | |
 Procter & Gamble | Consumer Goods | |
 Bain & Company | Management Consulting | |
 BCG | Management Consulting | |
 McKinsey & Company | Management Consulting | |
 Nbcuniversal | Media & Publishing | |
 Nestlé | Consumer Goods | |
 Sony | Media & Publishing | |
 Anthropic | Artificial Intelligence | |
 Canva | Marketing Tech |
Is Listen right for your company?
See what companies in your industry use, from the companies we track. Pick your industry.
Of the 131 Fintech & Payments companies on usedby, 4 are listed as Listen customers. 5 use only another AI Search & Research tool.
- Listen only, 3%
- Listen and another tool in AI Search & Research, 0%
- Another tool in AI Search & Research only, 4%
- No AI Search & Research tool we can see, 93%
These are companies usedby tracks because a public page names them, often Listen's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.
What customers report
Results as published by Listen and its customers. Each one links to its dated source. We quote, we do not score.
15CFOs and startup founders interviewed in one day
McKinneyVendor case studyCaptured Oct 2, 2026
2-3Listen Labs tests run every day
A1BaseVendor case studyCaptured Oct 2, 2026100 studiesstudies completed in the time it would take to run
AnthropicVendor case studyCaptured Oct 2, 2026
4 daysTime from executive question (Monday) to study
SweetgreenVendor case studyCaptured Oct 2, 2026It’s really cool that we can make and send out a survey in ten minutes and get results later that dayListen creates a type of scale that is very, very difficult, if not completely impossible, to recreate with traditional methodologies.Before you buy Listen
What Listen publishes on the points buyers check first, each with its source and check date.
| Security | SOC 2 Type II, ISO 42001, ISO 27001, ISO 27701 | trust.listenlabs.ai, checked Oct 4, 2026 |
|---|---|---|
| Your data | Not used to train models by default. | trust.listenlabs.ai, checked Oct 4, 2026 |
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Listen work with the tools we already use?
Listen alternatives
Tools compared with Listen most often, with the customers they share.
| Tool | Customers | Shared with Listen | Compare |
|---|---|---|---|
 ChatGPT40 customers, 3 shared | 40 | 3 | Listen vs ChatGPT |
 Claude73 customers, 3 shared | 73 | 3 | Listen vs Claude |
 Coveo44 customers, 0 shared | 44 | 0 | Listen vs Coveo |
 Glean49 customers, 1 shared | 49 | 1 | Listen vs Glean |
 AlphaSense27 customers, 1 shared | 27 | 1 | Listen vs AlphaSense |
Questions about Listen
Who uses Listen?
40 companies use Listen, including Microsoft, Procter & Gamble, and Bain & Company.
Which industries use Listen?
The industries with the most Listen customers are Fintech & Payments (4), Consumer Goods (3), and Fashion & Apparel (3).
What are the alternatives to Listen?
The tools compared with Listen most often are ChatGPT (40 customers, 3 shared), Claude (73 customers, 3 shared), Coveo (44 customers, 0 shared), and Glean (49 customers, 1 shared). See all Listen alternatives.
How does usedby know who uses Listen?
Each company is linked to a public page that names it: Listen's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (13): a case study, a named quote or a press release. Observed (27): Listen shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Listen, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 2, 2026, and 28 of 40 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
We have not started tracking changes for this tool yet.