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Claude vs Listen: who uses which

Customers, public proof and the companies that use both.

On usedby, 73 companies use Claude and 40 use Listen. 1 company uses both, including BCG. Claude leads among the Artificial Intelligence companies on usedby that use either tool, Listen among the Marketing Tech companies.Latest check Oct 8, 2026: 70 of 113 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Claude, Listen, or both

Every company with a public proof for at least one of the two tools.

70

use only Claude

1

company uses both

37

use only Listen

70 companies use only Claude, 37 use only Listen and 1 uses both, out of the 110 companies on usedby that use at least one of them.

2 more companies are listed for both, with a job post on one side: not counted as using both.

73customers
16 confirmed 32 observed 25 signals

Where it lands

DevTools & Infrastructure9
Data & Analytics7
Fintech & Payments7

Newest customers

No new customer since tracking started on October 2, 2026.

40customers
13 confirmed 27 observed

Where it lands

Fintech & Payments4
Consumer Goods3
Fashion & Apparel3

Newest customers

We have not started tracking changes for Listen yet.

Who uses both

Companies with a confirmed or observed line on both tools.

Companies that use both Claude and Listen
Company
BCG

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Claude, Listen or both: a share of the companies on usedby, not of the market.

IndustryClaude onlyBothListen only
Fintech & Payments8 companies on usedby
50%0%50%
Artificial Intelligence7 companies on usedby
71%0%29%
DevTools & Infrastructure7 companies on usedby
86%0%14%
Marketing Tech5 companies on usedby
40%0%60%

Claude onlyBothListen only

More common with Claude

  • Artificial Intelligence5 of the 7 Artificial Intelligence companies on usedby that use either tool use Claude.
  • DevTools & Infrastructure6 of the 7 DevTools & Infrastructure companies on usedby that use either tool use Claude.

More common with Listen

  • Marketing Tech3 of the 5 Marketing Tech companies on usedby that use either tool use Listen.

Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

ClaudeListen
Customersusedby, latest check Oct 8, 2026Claude: 73 (16 confirmed, 32 observed, 25 job-post signals)Listen: 40 (13 confirmed, 27 observed)
CategoryusedbyClaude: Foundation Models (LLMs)Listen: AI Search & Research
SecurityClaude: SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, FedRAMP, Cyber Essentialstrust.anthropic.com, checked Oct 4, 2026Listen: SOC 2 Type II, ISO 42001, ISO 27001, ISO 27701trust.listenlabs.ai, checked Oct 4, 2026
WebsiteClaude: anthropic.comListen: listenlabs.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

Claude

No reviewed story for Claude yet.

Listen

the team shipped StudyArena in roughly half the time it took to build A1Zap

A1Base

Vendor case study, listenlabs.ai, captured Oct 2, 2026

Read the story

Think about it as 100 studies for the price, at least in terms of time, of five or six.

Anthropic

Vendor case study, listenlabs.ai, captured Oct 2, 2026

Read the story

Questions about Claude and Listen

Which is used more, Claude or Listen?

Claude has more customers on usedby: 73 against 40 for Listen. Claude leads among the Artificial Intelligence companies on usedby that use either tool, Listen among the Marketing Tech companies.

Do companies use both Claude and Listen?

Yes. 1 company uses both on usedby, including BCG.

Who uses Claude?

73 companies on usedby, each with the public page that shows it. See who uses Claude.

Who uses Listen?

40 companies on usedby, each with the public page that shows it. See who uses Listen.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.