Skip to main content
usedby

AI Search & Research: the tools companies use

Answer engines and research assistants connected to the web

Compare tools

178 companies on usedby use at least one of the 8 tools in this category with a public customer. Coveo leads with 44 companies. Then come Listen (40) and AlphaSense (27). 8 companies run two of these tools or more. The most common pair is Coveo with AlphaSense (4 companies).Latest check Oct 8, 2026: 169 of 188 public lines checked. Counts are of companies on usedby, not of the whole market: we list a company when a public page shows its AI tools.

178

companies on usedby use a tool of this category

Latest check Oct 8, 2026: 169 of 188 public lines checked

Ranked by customers

Companies with a public line for each tool. Job-post signals count and are drawn apart in the proof bar.

AI Search & Research tools ranked by companies on usedby
#ToolCustomersProof
1Coveo44
2Listen40
3AlphaSense27
4Perplexity26
5Algolia21
6Hebbia14
7You.com10
8Otio6

8 companies run two of these tools or more. The most common pair is Coveo with AlphaSense, at 4 companies.

Coveo44 customers

Coveo is used by 44 companies on usedby, 40 confirmed by a case study, a named quote or a press release. Named customers include Adobe, Salesforce, and SAP. Who uses Coveo, AlphaSense vs Coveo

Customer page: coveo.com. Latest check of 43 of 44 lines: Oct 4, 2026.

Listen40 customers

Listen is used by 40 companies on usedby, 13 confirmed by a case study, a named quote or a press release. Named customers include Microsoft, Procter & Gamble, and Bain & Company. Who uses Listen, ChatGPT vs Listen

Customer page: listenlabs.ai. Latest check of 28 of 40 lines: Oct 2, 2026.

AlphaSense27 customers

AlphaSense is used by 27 companies on usedby, 17 confirmed by a case study, a named quote or a press release. Named customers include J.P. Morgan, Microsoft, and Salesforce. Who uses AlphaSense, AlphaSense vs Coveo

Customer page: alpha-sense.com. Latest check of 27 of 27 lines: Oct 7, 2026.

Perplexity26 customers

Perplexity is used by 26 companies on usedby, 12 confirmed by a case study, a named quote or a press release. Named customers include Nvidia, Samsung, and PayPal. Who uses Perplexity, ChatGPT vs Perplexity

Customer page: perplexity.ai. Latest check of 22 of 26 lines: Oct 4, 2026.

Newest customers

Companies first listed by a tool of this category in the last 90 days.

No new customer yetTracking of changes on these tools' pages started on October 4, 2026. New customers appear here, dated, after two complete checks of those pages.

Most compared

Side-by-side pages with the companies behind each tool.

Questions about AI Search & Research

Answers drawn from usedby data.

What is the most used tool in AI Search & Research?

Coveo, used by 44 of the 178 companies on usedby in this category. Then come Listen (40) and AlphaSense (27). Who uses Coveo.

Do more companies use Coveo or Listen?

Coveo: 44 companies on usedby, against 40 for Listen.

Do companies use several tools in AI Search & Research?

Yes: 8 of the 178 companies on usedby in this category run two or more. The most common pair is Coveo with AlphaSense (4 companies).

How does usedby rank these tools?

By the number of companies with a public line for each tool, read from dated captures of vendor customer pages, case studies, press releases and job posts. Job-post signals count in the totals and are shown apart. usedby lists a company when a public page shows it, so these counts describe the companies on usedby, not the whole market.