11
AI tools in use at PayPal
PayPal uses 11 AI tools: H2O.ai (ML Ops & Training), Omnea (Procurement & Sourcing), Perplexity (AI Search & Research), Sirion (Legal AI), and 7 other tools. 4 are confirmed by a published story, quote or press release; 7 are listed on the vendor's own pages.Latest check Oct 8, 2026: 8 of 11 tools checked, from 18 public sources.
- Industry
- Fintech & Payments
- Website
- paypal.com
- AI tools in use
- 11Median for the 131 Fintech & Payments companies on usedby: 2
- Latest check
- October 8, 20268 of 11 tools checked so far
Every AI tool at PayPal
11 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 H2O.ai | ML Ops & Training | — | h2o.ai | |
 Omnea | Procurement & Sourcing | — | omnea.co | |
 Perplexity | AI Search & Research | — | perplexity.ai | |
 Sirion | Legal AI | — | sirion.ai | |
 ChatGPT | Product | — | chat.openai.com | |
 hireEZ | Recruiting & Talent Acquisition | — | hireez.com | |
 Jotform | Finance | On or before Oct 2024 | jotform.com | |
 Miro | Project & Workspace Mgmt | — | miro.com | |
 Ocrolus | Document & Process Intelligence | — | ocrolus.com | |
 v0 | AI App Builders (GenUI) | — | v0.dev | |
 ZoomInfo | Sales Prospecting & Enrichment | — | zoominfo.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In PayPal's own words
Published results, each linked to its dated source. We quote, we do not score.
Omnea's AI stands out for its ability to catch bad data at intake, route things correctly, and reduce the volume of requests that needed human intervention.Omnea’s aOS will expand spend under management, eliminate duplicate suppliers, and provide real-time negotiation intelligence.PayPal compared to other Fintech & Payments companies
PayPal uses 11 AI tools. The median among the 131 Fintech & Payments companies on usedby is 2. 122 of its 130 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
131 Fintech & Payments companies on usedby, by number of AI tools
- 65 companies with 1 tool
- 21 companies with 2 tools
- 11 companies with 3 tools
- 8 companies with 4 tools
- 2 companies with 5 tools
- 5 companies with 6 tools
- 3 companies with 7 tools
- 16 companies with 8 tools or more
What its peers use that PayPal does not
Questions about AI at PayPal
What AI tools does PayPal use?
PayPal uses 11 AI tools: H2O.ai, Omnea, Perplexity, Sirion, ChatGPT, hireEZ, Jotform, Miro, Ocrolus, v0, and ZoomInfo. 4 are confirmed by a published story, quote or press release, and 7 are listed on the vendor's own pages.
Does PayPal use Notion?
usedby has not found a public page showing that PayPal uses Notion. Notion is the most used AI tool among the 131 Fintech & Payments companies on usedby: 15 of them use it. See who uses Notion.
How does PayPal compare to other Fintech & Payments companies?
PayPal uses 11 AI tools. The median among the 131 Fintech & Payments companies on usedby is 2, and 122 of its 130 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools PayPal uses?
Each tool is linked to a public page that names PayPal: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find PayPal, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.