The use case: how Chubbies deploys Listen
Chubbies, a shorts and apparel brand, uses Listen Labs' AI-led video interviews to collect conversational customer feedback instead of yes-or-no surveys and focus groups. It applies this to youth research, print testing, wear testing, influencer marketing tests and post-purchase feedback.
More reported results
Figures published in Listen’s case study. They are not independently measured by usedby.
Improved accessibility and 24x scale: Reaching more customers, including younger audiences, without scheduling hiccups.
Increase in youth research participation: Overcame scheduling barriers and grew from 5 to 120 participants.
In the customer’s words
These types of insights have been previously unattainable for smaller companies like us that don’t have a massive budget,Listen users in Fashion & Apparel
Companies in the same sector, with public evidence.
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- Oct 24, 2026
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Brett explained that influencer test results from Listen were much faster. “It was amazing because it correlated back to the findings that our team had already gotten over a longer period,” he said. “It helped us unlock those insights quicker.”