2
AI tools in use at Skims
Skims uses 2 AI tools: Kustomer (Customer Service Automation) and Listen (AI Search & Research). None is confirmed by a published story, quote or press release; 2 are listed on the vendor's own pages.Latest check Oct 3, 2026: 2 of 2 tools checked, from 4 public sources.
- Industry
- Fashion & Apparel
- Website
- skims.com
- AI tools in use
- 2Median for the 50 Fashion & Apparel companies on usedby: 1
- Latest check
- October 3, 20262 of 2 tools checked so far
Every AI tool at Skims
2 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Kustomer | Customer Service Automation | — | kustomer.com | |
 Listen | AI Search & Research | — | listenlabs.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
Skims compared to other Fashion & Apparel companies
Skims uses 2 AI tools. The median among the 50 Fashion & Apparel companies on usedby is 1. 32 of its 49 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
50 Fashion & Apparel companies on usedby, by number of AI tools
- 32 companies with 1 tool
- 8 companies with 2 tools
- 5 companies with 3 tools
- 1 company with 4 tools
- 0 companies with 5 tools
- 2 companies with 6 tools
- 1 company with 7 tools
- 1 company with 8 tools or more
What its peers use that Skims does not
Questions about AI at Skims
What AI tools does Skims use?
Skims uses 2 AI tools: Kustomer and Listen. None is confirmed by a published story, quote or press release, and 2 are listed on the vendor's own pages.
Does Skims use Kustomer?
Yes. Kustomer lists Skims on its own pages (captured Oct 3, 2026). Kustomer is the most used AI tool among the 50 Fashion & Apparel companies on usedby: 6 of them use it. See who uses Kustomer.
How does Skims compare to other Fashion & Apparel companies?
Skims uses 2 AI tools. The median among the 50 Fashion & Apparel companies on usedby is 1, and 32 of its 49 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Skims uses?
Each tool is linked to a public page that names Skims: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Skims, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.