100 studies
“Think about it as 100 studies for the price, at least in terms of time, of five or six.”
As published on listenlabs.ai. Captured by usedby on Oct 2, 2026.
What happened
Anthropic's user experience research team uses Listen to run interviews and surveys together in a single study with the same participants. They use it to understand user signals such as churn on Claude Code, and other teams at the company now run their own studies too.
Summary written by usedby from the source page, in English. The figures are those of Listen and Anthropic, not ours.
“Think about it as 100 studies for the price, at least in terms of time, of five or six. Our researchers’ time is one of the scarcest commodities. So if we can take the same person’s research skills and insights and quickly scale that up in terms of the scope, that’s very valuable.”
The crux of it was context switching: people not wanting to go back and forth between their code editor and the terminal,
What the story claims, and what we checked
We compared the story with its live page on Oct 3, 2026.
- The figure: 100 studiesCheckedPrinted word for word on the page, near the name of Anthropic.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of Anthropic.
- Anthropic uses ListenCheckedConfirmed line. Latest check across sources: Oct 2, 2026.
- The result itselfNot checkedWe quote it; we did not measure it.
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