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Who uses Automation Anywhere?

Agentic process automation platform combining AI agents, RPA and document automation for enterprise workflows. automationanywhere.com

32

companies use Automation Anywhere

15 confirmed 17 observed

32 companies use Automation Anywhere. 6% are in Accounting & Audit. Confirmed or observed customers include Dell, KPMG, and Merck. 15 of them are confirmed by a published case study, quote or press release.Latest check Oct 7, 2026: 32 of 32 companies checked, from 15 public sources.

Customers by proof
15 confirmed, 17 observed
Top industry
Accounting & Audit, 6% of customers
Most similar
Zapier, no shared customer yet

What Automation Anywhere does

Automation Anywhere offers an agentic process automation (APA) and RPA platform that lets enterprises automate mission-critical processes and coordinate AI agents with human workers. It includes an AI Agent Studio, a Process Reasoning Engine, the Mozart orchestrator and document automation. In November 2025 it acquired Aisera to add AI agents for IT, HR and customer service.

Written by usedby from automationanywhere.com.

Main features

  • Mozart Orchestrator
  • Process Reasoning Engine
  • AI Agent Studio
  • Automation Co-Pilot assistant
  • Automation Workspace for RPA
  • Document Automation

Common uses

  • IT service desk auto-resolution
  • Accounts payable processing
  • Healthcare workflow automation
  • Financial services operations
  • Manufacturing compliance

32 companies use Automation Anywhere

Every company below links to the public page that shows it uses Automation Anywhere. Open a row to see the dated capture.

Customers over time: appears once we have six months of archived captures.

CompanyIndustryProof
DellIT Services & System Integration
KPMGAccounting & Audit
MerckBiotech & Pharma
SoftBankInvestment & VC
AdobeMarketing Tech
CiscoTelecommunications
S&P GlobalInvestment & VC
WorkdayHR & Recruiting
RicohIT Services & System Integration
Alight—
Showing 10 of 32.

By industry

6% of Automation Anywhere's customers are in Accounting & Audit.

Accounting & Audit2
Biotech & Pharma2
Investment & VC2
IT Services & System Integration2
Telecommunications2
Other22

Is Automation Anywhere right for your company?

See what companies in your industry use, from the companies we track. Pick your industry.

Of the 18 Accounting & Audit companies on usedby, 2 are listed as Automation Anywhere customers. None uses only another Automation & Integration tool.

  • Automation Anywhere only, 11%
  • Automation Anywhere and another tool in Automation & Integration, 0%
  • Another tool in Automation & Integration only, 0%
  • No Automation & Integration tool we can see, 89%
Including KPMG, BDO.

These are companies usedby tracks because a public page names them, often Automation Anywhere's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.

What customers report

Results as published by Automation Anywhere and its customers. Each one links to its dated source. We quote, we do not score.

67%faster valuation processing

Kotak International
Vendor case studyPublished Aug 11, 2026

150KHours saved per year

Merck
Vendor case studyPublished Jul 12, 2023

500 daysAverage time saved per month

Ricoh
Vendor case studyPublished Oct 31, 2023

186%ROI achieved in first year

Osaic
Vendor case studyPublished Jan 18, 2024

$19MSavings to date

Cargill
Vendor case studyPublished Feb 3, 2023

1300%ROI

Bancolombia
Vendor case studyPublished Sep 16, 2020

$120 millionsavings uncovered in three weeks

Petrobras
Vendor case studyPublished Mar 14, 2024

4,500FTEs saved

SoftBank
Vendor case studyPublished Feb 8, 2024

$150MFuture automation opportunities

KPMG
Vendor case studyPublished Jul 28, 2025
By operationalizing AI-powered automation across critical international fund operations, we reduced dependency on manual coordination, accelerated execution timelines, and improved operational reliability, cutting key financial workflows from 90 minutes to as low as 30 minutes.
Shyam Kumar, Business Head, Kotak International. Source, Captured Oct 7, 2026
Our first Agentic Process Automation deployment reduced manual effort by more than 80%, giving recruiters more time to focus on candidates while establishing the governance and confidence to scale AI across the enterprise.
Bhavna Ghosalkar, Executive Director - Client Relations, People & Culture, Global University Systems, Global University Systems. Source, Captured Oct 7, 2026

Before you buy Automation Anywhere

What Automation Anywhere publishes on the points buyers check first, each with its source and check date.

Data processing termsA data processing agreement is available.automationanywhere.com, checked Oct 7, 2026
IntegrationsSalesforce, SAP, ServiceNow, Workday, Slack, DocuSign, Zendesk, Twilio, OpenAI, Genesys, Celonis, Boomiautomationanywhere.com, checked Oct 7, 2026

Questions to ask in your demo

  1. Which of your customers look like us, by industry and size?
  2. What does a pilot cost, and what decides the move to a full contract?
  3. Where is our data stored, who can access it, and is it used to train models?
  4. How does Automation Anywhere work with the tools we already use?

Automation Anywhere alternatives

Tools compared with Automation Anywhere most often, with the customers they share.

ToolCustomersShared with Automation AnywhereCompare
Zapier53 customers, 0 shared530Automation Anywhere vs Zapier
Workato44 customers, 1 shared441Automation Anywhere vs Workato
n8n39 customers, 0 shared390Automation Anywhere vs n8n
Tray.io27 customers, 1 shared271Automation Anywhere vs Tray.io
StackAI21 customers, 0 shared210Automation Anywhere vs StackAI

Questions about Automation Anywhere

Who uses Automation Anywhere?

32 companies use Automation Anywhere, including Dell, KPMG, and Merck.

Which industries use Automation Anywhere?

The industries with the most Automation Anywhere customers are Accounting & Audit (2), Biotech & Pharma (2), and Investment & VC (2).

What are the alternatives to Automation Anywhere?

The tools compared with Automation Anywhere most often are Zapier (53 customers, 0 shared), Workato (44 customers, 1 shared), n8n (39 customers, 0 shared), and Tray.io (27 customers, 1 shared). See all Automation Anywhere alternatives.

How does usedby know who uses Automation Anywhere?

Each company is linked to a public page that names it: Automation Anywhere's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.

What do confirmed, observed and signal mean?

Confirmed (15): a case study, a named quote or a press release. Observed (17): Automation Anywhere shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Automation Anywhere, the weakest proof. Every level counts as a customer, and each line shows its level.

How current is this list?

The most recent check was on October 7, 2026, and 32 of 32 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.

Changes and sources

New customers

No new customer yet. Tracking of Automation Anywhere started on October 7, 2026. New customers appear after two complete checks of its pages.

Where this data comes from

Customer page automationanywhere.com/resources/customer-storiesCaptured Oct 7, 2026
15 case studies, quotes and press releasesLatest capture Oct 7, 2026