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Automation AnywhereusedbyDell

How Dell uses Automation Anywhere

ConfirmedVendor case study · Checked Nov 10, 2026
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The use case: how Dell deploys Automation Anywhere

Dell uses Automation Anywhere RPA bots in its HR function to automate processes around Workday, such as assigning recruiters to open requisitions, producing reports and sending letters. HR employees can submit automation ideas, which the HR RPA team prioritizes.

In the customer’s words

Once we got a few groups on board with RPA, that was really a game changer for us. People started to see the results and the excitement was contagious.
Joe Cotnoir, Director HRIS—Business Process Enablement, HR Services, Dell — Source

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Customers across industries, with public evidence.

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More stories

Go straight to the source

Based on Automation Anywhere’s published case study. We check the public evidence; the results are reported by the vendor.

automationanywhere.com
Source published
Sep 15, 2020
Last checked
Nov 10, 2026
automationanywhere.comCaptured Automation Anywhere case study about DellOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 85%Checked

    Printed word for word on the page, near the name of Dell.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Dell.

  • The publication dateChecked

    Read from the page’s own metadata, never guessed.

  • Dell uses Automation AnywhereChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

A suite of automations was put in place to manage the entire requisition process. With the sheer number of hires each year, coupled with the large and agile recruiting staff, managers often did not know the recruiter to assign to a job requisition.
From the page. automationanywhere.com