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How Ricoh uses Automation Anywhere

€1.09 million

“Ricoh achieved €1.09 million in savings and reduced operational time by 5.73K days”

As published on automationanywhere.com, October 2023. Captured by usedby on Oct 7, 2026.

What happened

Ricoh uses Automation Anywhere's Intelligent Automation suite, run through a centralized automation team, to automate high-volume manual processes such as invoice processing, customer service, HR reporting, email handling and customer orders. It runs 60 unattended automations across its global operations.

Summary written by usedby from the source page, in English. The figures are those of Automation Anywhere and Ricoh, not ours.

  • 500 days“averaging 500 days and €100,000 per month”
  • 60“With 60 unattended automations executing one million transactions across 50 tasks”

The company's automation endeavors have yielded substantial time and cost savings, averaging 500 days and €100,000 per month and totaling €1.09 million and 5.73K days saved since 2019.

From the page. automationanywhere.com, captured Oct 7, 2026

Change management is a challenge in a big company. We need to convince users that the processes being automated will perform as expected.

Jose Ferrer, RPA Portfolio & Platform, Manager, Ricoh. Source, captured Oct 7, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 7, 2026.

  • The figure: €1.09 millionCheckedPrinted word for word on the page, near the name of Ricoh.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Ricoh.
  • The numbers in our summaryCheckedEach one is printed on the page.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Ricoh uses Automation AnywhereCheckedConfirmed line. Latest check across sources: Oct 7, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

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