How Merck uses Automation Anywhere
150,000 hours
“Not only did the solution save 150,000 hours, it improved tracking, increased response times, and nearly eliminated errors.”
As published on automationanywhere.com, July 2023. Captured by usedby on Oct 7, 2026.
What happened
Merck Life Science embedded automations into its daily workflows to streamline compliance-related document processing and regulatory management across the countries where it operates. The automations also cover customer service, supply chain, trade compliance and healthcare commercial processes.
Summary written by usedby from the source page, in English. The figures are those of Automation Anywhere and Merck, not ours.
- 64“Embedding 17 automations into its daily workflows, Merck streamlined document processing and regulatory compliance across 14 countries and 64 processes.”
Merck Life Science recognized the complexity of its global compliance constraints, which vary across the 14 countries they operate in. To address this, the company partnered with Automation Anywhere, embedding 17 automations and streamlining compliance-related document processing.
If a permit or a license is removed, we can't operate. Getting those processes automated has been a huge help.
What the story claims, and what we checked
We compared the story with its live page on Oct 7, 2026.
- The figure: 150,000 hoursCheckedPrinted word for word on the page, near the name of Merck.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of Merck.
- The publication dateCheckedRead from the page’s own metadata, never guessed.
- Merck uses Automation AnywhereCheckedConfirmed line. Latest check across sources: Oct 7, 2026.
- The result itselfNot checkedWe quote it; we did not measure it.
More stories
Same company, same tool or same industry.
