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What AI does SAP use?

IT Services & System Integration · sap.com

12

AI tools in use at SAP

7 confirmed 5 observed

SAP uses 12 AI tools: Mistral and Cohere (Foundation Models (LLMs)), Coveo (AI Search & Research), GitHub copilot (AI Code Assistants), LiveKit (Speech & Audio API), and 7 other tools. 7 are confirmed by a published story, quote or press release; 5 are listed on the vendor's own pages.Latest check Oct 8, 2026: 9 of 12 tools checked, from 20 public sources.

Website
sap.com
AI tools in use
12Median for the 69 IT Services & System Integration companies on usedby: 1
Latest check
October 8, 20269 of 12 tools checked so far

Every AI tool at SAP

12 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
CoveoAI Search & Research—coveo.com
GitHub copilotAI Code Assistants—github.com
LiveKitSpeech & Audio API—livekit.com
MistralFoundation Models (LLMs)—mistral.ai
ParloaCustomer Service Automation—parloa.com
SynthesiaVideo Generation & Editing—synthesia.io
UnstructuredDocument & Process Intelligence—unstructured.io
6senseSales Prospecting & Enrichment—6sense.com
ClaudeEngineering—anthropic.com
CohereFoundation Models (LLMs)—cohere.com
SecondNatureSales—secondnature.ai
YoodliSales Training & Coaching—yoodli.ai

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In SAP's own words

Published results, each linked to its dated source. We quote, we do not score.

We’ve gone from questioning whether third‑party search could even fit at SAP to making [Coveo] a core pillar of our intelligent search strategy,
Michelle Lewis-Miller, Head of Digital Experiences and Voice of Customer for SAP Customer Support, Coveo. Source, Captured Oct 4, 2026
The process of introducing Synthesia was quite seamless and quick to introduce to our team.
Niraj Singh, Head of SAP Experience Garage, Synthesia. Source, Captured Oct 2, 2026

SAP compared to other IT Services & System Integration companies

SAP uses 12 AI tools. The median among the 69 IT Services & System Integration companies on usedby is 1. 62 of its 68 peers use fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

69 IT Services & System Integration companies on usedby, by number of AI tools

  1. 37 companies with 1 tool
  2. 8 companies with 2 tools
  3. 4 companies with 3 tools
  4. 4 companies with 4 tools
  5. 4 companies with 5 tools
  6. 2 companies with 6 tools
  7. 0 companies with 7 tools
  8. 10 companies with 8 tools or more

What its peers use that SAP does not

Questions about AI at SAP

What AI tools does SAP use?

SAP uses 12 AI tools: Coveo, GitHub copilot, LiveKit, Mistral, Parloa, Synthesia, Unstructured, 6sense, Claude, Cohere, SecondNature, and Yoodli. 7 are confirmed by a published story, quote or press release, and 5 are listed on the vendor's own pages.

Does SAP use Cohere?

Yes. Cohere lists SAP on its own pages (captured Oct 2, 2026). Cohere is the most used AI tool among the 69 IT Services & System Integration companies on usedby: 9 of them use it. See who uses Cohere.

How does SAP compare to other IT Services & System Integration companies?

SAP uses 12 AI tools. The median among the 69 IT Services & System Integration companies on usedby is 1, and 62 of its 68 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools SAP uses?

Each tool is linked to a public page that names SAP: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find SAP, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.