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How SAP uses Perplexity

ConfirmedVendor case study · Checked Oct 27, 2026
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The use case: how SAP deploys Perplexity

Perplexity's answer engine is embedded directly into SAP's Joule assistant so users get AI-powered answers inside their SAP workflows. Combined with SAP's Knowledge Graph, users can ask business questions and receive structured answers, metrics and charts grounded in real-time business data and current external events.

In the customer’s words

By integrating Perplexity’s ability to answer questions accurately and transparently with business answer capabilities, we are bringing both worlds together: the power of Joule to answer your business questions, and the power of Perplexity to understand what’s happening in the world.
Dr. Philipp Herzig, Chief Technology Officer at SAP SE — Source

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Other companies using Perplexity

Customers across industries, with public evidence.

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Go straight to the source

Based on Perplexity’s published case study. We check the public evidence; the results are reported by the vendor.

perplexity.ai
Last checked
Oct 27, 2026
perplexity.aiCaptured Perplexity case study about SAPOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of SAP.

  • SAP uses PerplexityChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

Together with new business answer capabilities from SAP using Perplexity and SAP’s Knowledge Graph, users can ask Joule questions and instantly receive structured answers like metrics, and visual answers, such as charts or graphs, grounded in real-time business data within SAP workflows.
From the page. perplexity.ai