Who uses Resolve?
AI IT support platform for faster incident resolution resolve.ai
23
companies use Resolve
23 companies use Resolve. 13% are in Data & Analytics. Confirmed or observed customers include YouTube, Salesforce, and Adobe. 7 of them are confirmed by a published case study, quote or press release.Latest check Oct 4, 2026: 20 of 23 companies checked, from 8 public sources.
- Category
- Internal IT Support
- Customers by proof
- 7 confirmed, 16 observed
- Top industry
- Data & Analytics, 13% of customers
- Most similar
- Leena AI, 1 shared customer
- Website
- resolve.ai
What Resolve does
Resolve is an AI-powered IT service management platform. It automates incident resolution, service requests, and IT operations using AI to reduce ticket volume and improve response times.
Written by usedby from resolve.ai.
Main features
Common uses
23 companies use Resolve
Every company below links to the public page that shows it uses Resolve. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 YouTube | Streaming & Content | |
 Salesforce | Sales Tech & CRM | |
 Adobe | Marketing Tech | |
 Linkedin | HR & Recruiting | |
 X | Telecommunications | |
 Coinbase | Crypto & Web3 | |
 Doordash | Logistics & Supply Chain | |
 Autodesk | DevTools & Infrastructure | |
 MongoDB | Data & Analytics | |
 Snowflake | Data & Analytics |
Is Resolve right for your company?
See what companies in your industry use, from the companies we track. Pick your industry.
Of the 61 Data & Analytics companies on usedby, 3 are listed as Resolve customers. 1 uses only another Internal IT Support tool.
- Resolve only, 3%
- Resolve and another tool in Internal IT Support, 2%
- Another tool in Internal IT Support only, 2%
- No Internal IT Support tool we can see, 93%
These are companies usedby tracks because a public page names them, often Resolve's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.
What customers report
Results as published by Resolve and its customers. Each one links to its dated source. We quote, we do not score.
4xfaster root cause analysis
BluegroundVendor case studyPublished Jan 10, 2025~60%reduction in mean time to resolve (MTTR)
SalesforceVendor case studyPublished Apr 16, 2026
75%reduction in incident investigation time
ZscalerVendor case studyPublished Dec 12, 202572%reduction in investigation time
CoinbaseVendor case studyPublished Jan 10, 2025ResolveAI has changed how our teams work through production incidents. What used to take hours of manual investigation and coordination across teams now gets resolved in a fraction of the time. Our engineers aren't only faster, they're focused on the work that actually drives impact.ResolveAI allowed us to move from hours to minutes for investigations in many incidents. We pull fewer engineers into war rooms, on-call is materially better, and that translates directly to advertiser trust and revenue protection for a billion-dollar ads business.Before you buy Resolve
What Resolve publishes on the points buyers check first, each with its source and check date.
| Integrations | Google Cloud, Grafana, Kubernetes, Datadog, Github, Splunk, Prometheus, Slack, Amazon Web Services, Notion, Elastic, Dynatrace | resolve.ai, checked Oct 7, 2026 |
|---|
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Resolve work with the tools we already use?
Resolve alternatives
Tools compared with Resolve most often, with the customers they share.
| Tool | Customers | Shared with Resolve | Compare |
|---|---|---|---|
 Leena AI47 customers, 1 shared | 47 | 1 | Resolve vs Leena AI |
 Moveworks48 customers, 0 shared | 48 | 0 | Resolve vs Moveworks |
Questions about Resolve
Who uses Resolve?
23 companies use Resolve, including YouTube, Salesforce, and Adobe.
Which industries use Resolve?
The industries with the most Resolve customers are Data & Analytics (3), Cybersecurity (2), and Logistics & Supply Chain (2).
What are the alternatives to Resolve?
The tools compared with Resolve most often are Leena AI (47 customers, 1 shared) and Moveworks (48 customers, 0 shared). See all Resolve alternatives.
How does usedby know who uses Resolve?
Each company is linked to a public page that names it: Resolve's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (7): a case study, a named quote or a press release. Observed (16): Resolve shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Resolve, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 4, 2026, and 20 of 23 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
No new customer yet. Tracking of Resolve started on October 4, 2026. New customers appear after two complete checks of its pages.