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What AI does Guidewire use?

Insurance & InsurTech · guidewire.com

2

AI tools in use at Guidewire

1 confirmed 1 observed

Guidewire uses 2 AI tools: Vivun (Autonomous Sales Agents) and Resolve (Internal IT Support). 1 is confirmed by a published story, quote or press release; 1 is listed on the vendor's own pages.Latest check Oct 8, 2026: 2 of 2 tools checked, from 4 public sources.

AI tools in use
2Median for the 139 Insurance & InsurTech companies on usedby: 1
Latest check
October 8, 20262 of 2 tools checked so far

Every AI tool at Guidewire

2 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
VivunAutonomous Sales Agents—vivun.com
ResolveInternal IT Support—resolve.ai

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In Guidewire's own words

Published results, each linked to its dated source. We quote, we do not score.

The customer was asking very detailed questions about things that the two primary presenters in this case did not have all of the detail for. However, I had Hero running and I was able to share with the customer the granular answers that they were looking for.
Jerry Tingley, VP, Global Solution Consulting, Vivun. Source, Captured Oct 8, 2026

Guidewire compared to other Insurance & InsurTech companies

Guidewire uses 2 AI tools. The median among the 139 Insurance & InsurTech companies on usedby is 1. 105 of its 138 peers use fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

139 Insurance & InsurTech companies on usedby, by number of AI tools

  1. 105 companies with 1 tool
  2. 14 companies with 2 tools
  3. 5 companies with 3 tools
  4. 4 companies with 4 tools
  5. 4 companies with 5 tools
  6. 3 companies with 6 tools
  7. 4 companies with 7 tools

What its peers use that Guidewire does not

Questions about AI at Guidewire

What AI tools does Guidewire use?

Guidewire uses 2 AI tools: Vivun and Resolve. 1 is confirmed by a published story, quote or press release, and 1 is listed on the vendor's own pages.

Does Guidewire use Akur8?

usedby has not found a public page showing that Guidewire uses Akur8. Akur8 is the most used AI tool among the 139 Insurance & InsurTech companies on usedby: 68 of them use it. See who uses Akur8.

How does Guidewire compare to other Insurance & InsurTech companies?

Guidewire uses 2 AI tools. The median among the 139 Insurance & InsurTech companies on usedby is 1, and 105 of its 138 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools Guidewire uses?

Each tool is linked to a public page that names Guidewire: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Guidewire, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.