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What AI does Zscaler use?

Cybersecurity · zscaler.com

3

AI tools in use at Zscaler

1 confirmed 2 observed

Zscaler uses 3 AI tools: Resolve (Internal IT Support), Backstory (Revenue Intelligence), and Qdrant (Vector Databases). 1 is confirmed by a published story, quote or press release; 2 are listed on the vendor's own pages.Latest check Oct 7, 2026: 3 of 3 tools checked, from 6 public sources.

AI tools in use
3Median for the 74 Cybersecurity companies on usedby: 1
Latest check
October 7, 20263 of 3 tools checked so far

Every AI tool at Zscaler

3 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
ResolveInternal IT Support—resolve.ai
BackstoryRevenue Intelligence—backstory.ai
QdrantVector Databases—qdrant.tech

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In Zscaler's own words

Published results, each linked to its dated source. We quote, we do not score.

Zscaler compared to other Cybersecurity companies

Zscaler uses 3 AI tools. The median among the 74 Cybersecurity companies on usedby is 1. 57 of its 73 peers use fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

74 Cybersecurity companies on usedby, by number of AI tools

  1. 45 companies with 1 tool
  2. 12 companies with 2 tools
  3. 9 companies with 3 tools
  4. 1 company with 4 tools
  5. 0 companies with 5 tools
  6. 2 companies with 6 tools
  7. 0 companies with 7 tools
  8. 5 companies with 8 tools or more

What its peers use that Zscaler does not

Questions about AI at Zscaler

What AI tools does Zscaler use?

Zscaler uses 3 AI tools: Resolve, Backstory, and Qdrant. 1 is confirmed by a published story, quote or press release, and 2 are listed on the vendor's own pages.

Does Zscaler use Common Room?

usedby has not found a public page showing that Zscaler uses Common Room. Common Room is the most used AI tool among the 74 Cybersecurity companies on usedby: 5 of them use it. See who uses Common Room.

How does Zscaler compare to other Cybersecurity companies?

Zscaler uses 3 AI tools. The median among the 74 Cybersecurity companies on usedby is 1, and 57 of its 73 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools Zscaler uses?

Each tool is linked to a public page that names Zscaler: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Zscaler, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.