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How Zscaler uses Resolve

75 percent

“75 percent reduction in incident investigation time”

As published on resolve.ai, December 2025. Captured by usedby on Oct 4, 2026.

What happened

Zscaler uses Resolve AI to autonomously investigate production alerts and assist engineers during live incidents across its global zero-trust security cloud. It connects to logs, metrics, dashboards, change events and other internal systems to find root causes faster.

Summary written by usedby from the source page, in English. The figures are those of Resolve and Zscaler, not ours.

  • 30 percent“More than 30 percent fewer engineers involved per incident”

Resolve AI connects directly to Zscaler’s existing production systems, including logs, metrics, dashboards, alerts, change events, collaboration tools, and internal knowledge sources.

From the page. resolve.ai, captured Oct 4, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 4, 2026.

  • The figure: 75 percentCheckedPrinted word for word on the page, near the name of Zscaler.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Zscaler.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Zscaler uses ResolveCheckedConfirmed line. Latest check across sources: Oct 4, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

~60%“~60% reduction in mean time to resolve (MTTR)”Salesforce uses Resolve. Another customer of Resolve4x“4x faster root cause with evidence”Blueground uses Resolve. Another customer of Resolve72%“72% reduction in investigation time”Coinbase uses Resolve. Another customer of Resolve