AI for software delivery pipelines, production reliability, alert triage and incident response.
139
companies on usedby use a tool of this category
139 companies on usedby use at least one of the 5 tools in this category with a public customer. incident.io leads with 48 companies. Then come Harness (43) and Resolve (23). 1 company runs two of these tools or more. The most common pair is Resolve with BigPanda (1 company).Latest check Oct 15, 2026: 139 of 140 public lines checked. Counts are of companies on usedby, not of the whole market: we list a company when a public page shows its AI tools.
Companies with a public line for each tool. Job-post signals count and are drawn apart in the proof bar.
| # | Tool | Customers | Proof |
|---|---|---|---|
| 1 |  incident.io | 48 | |
| 2 |  Harness | 43 | |
| 3 |  Resolve | 23 | |
| 4 |  BigPanda | 19 | |
| 5 |  Traversal | 7 |
1 company runs two of these tools or more. The most common pair is Resolve with BigPanda, at 1 company.
incident.ioincident.io is used by 48 companies on usedby, 31 confirmed by a case study, a named quote or a press release. Customers include Netflix, Etsy, and Buffer. Who uses incident.io
Customer page: incident.io. Latest check of 48 of 48 lines: Oct 7, 2026.
HarnessHarness is used by 43 companies on usedby, 35 confirmed by a case study, a named quote or a press release. Customers include Experian, Twilio, and Ulta Beauty. Who uses Harness
Customer page: harness.io. Latest check of 43 of 43 lines: Oct 13, 2026.
ResolveResolve is used by 23 companies on usedby, 6 confirmed by a case study, a named quote or a press release. Customers include Salesforce, Coinbase, and Doordash. Who uses Resolve, BigPanda vs Resolve
Customer page: resolve.ai. Latest check of 22 of 23 lines: Oct 15, 2026.
BigPandaBigPanda is used by 19 companies on usedby, 9 confirmed by a case study, a named quote or a press release. Customers include Autodesk, Bungie, and Cambia Health Solutions. Who uses BigPanda, BigPanda vs Resolve
Customer page: bigpanda.io. Latest check of 19 of 19 lines: Oct 7, 2026.
Companies first listed by a tool of this category in the last 90 days.
Side-by-side pages with the companies behind each tool.
Answers drawn from usedby data.
incident.io, used by 48 of the 139 companies on usedby in this category. Then come Harness (43) and Resolve (23). Who uses incident.io.
incident.io: 48 companies on usedby, against 43 for Harness.
Yes: 1 of the 139 companies on usedby in this category run two or more. The most common pair is Resolve with BigPanda (1 company).
By the number of companies with a public line for each tool, read from dated captures of vendor customer pages, case studies, press releases and job posts. Every proof level counts in the totals and the ranking, job-post signals included (the weakest proof, shown apart in the proof bar); ties go to the stronger proofs. usedby lists a company when a public page shows it, so these counts describe the companies on usedby, not the whole market.