Who uses BigPanda?
Agentic AI for IT operations that correlates alerts, finds root cause and automates incident triage. bigpanda.io
19
companies use BigPanda
19 companies use BigPanda. 5% are in DevTools & Infrastructure. Confirmed or observed customers include Autodesk, London Stock Exchange, and Paramount. 9 of them are confirmed by a published case study, quote or press release.Latest check Oct 7, 2026: 19 of 19 companies checked, from 11 public sources.
- Category
- IT Service Management
- Customers by proof
- 9 confirmed, 10 observed
- Top industry
- DevTools & Infrastructure, 5% of customers
- Security
- SOC 2 Type IISource: bigpanda.io, checked Oct 7, 2026
- Most similar
- incident.io, no shared customer yet
- Website
- bigpanda.io
What BigPanda does
BigPanda applies AI to IT operations, correlating alerts from monitoring tools into incidents, building an IT knowledge graph and identifying likely root causes. Its AI incident assistant and change risk features help L1 to L3 teams triage, prevent and resolve outages. It integrates with ServiceNow and Jira Service Management, and customers include UBS, IHG and the London Stock Exchange.
Written by usedby from bigpanda.io.
Main features
Common uses
Works with
19 companies use BigPanda
Every company below links to the public page that shows it uses BigPanda. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 Autodesk | DevTools & Infrastructure | |
 London Stock Exchange | Investment & VC | |
 Paramount | Streaming & Content | |
 Chipotle | Restaurants & Food Services | |
 Bungie | — | |
 Cambia Health Solutions | — | |
 CDI, an AHEAD Company | — | |
 FreeWheel | — | |
 IHG Hotels & Resorts | — | |
 Lucid Motors | — |
Is BigPanda right for your company?
See what companies in your industry use, from the companies we track. Pick your industry.
Of the 126 DevTools & Infrastructure companies on usedby, 1 is listed as BigPanda customers. 7 use only another IT Service Management tool.
- BigPanda only, 1%
- BigPanda and another tool in IT Service Management, 0%
- Another tool in IT Service Management only, 5%
- No IT Service Management tool we can see, 94%
These are companies usedby tracks because a public page names them, often BigPanda's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.
What customers report
Results as published by BigPanda and its customers. Each one links to its dated source. We quote, we do not score.
69%reduction in incidents
AutodeskVendor case studyPublished Jun 13, 202383%alerts automated
Cambia Health SolutionsVendor case studyPublished Apr 25, 202390%reduction in alert noise
FreeWheelVendor case studyPublished Feb 13, 2023Read the story
Lucid MotorsVendor case studyPublished Apr 13, 2023
Read the story
NYSEVendor case studyPublished Mar 6, 2024We are funneling all of our alerts and events through [BigPanda], prior to incident creation in our ticketing system. This has reduced the number of false positives in our system by 51%…. To get 51% reduction in that noise [with BigPanda] is a game changer.Don’t wait to start your AIOps journey once you are overwhelmed with alerts. Start early to get a single pane of glass to understand which monitoring tools you really need.Before you buy BigPanda
What BigPanda publishes on the points buyers check first, each with its source and check date.
| Security | SOC 2 Type II | bigpanda.io, checked Oct 7, 2026 |
|---|---|---|
| Your data | Not used to train models by default. | bigpanda.io, checked Oct 7, 2026 |
| Integrations | ServiceNow | bigpanda.io, checked Oct 7, 2026 |
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does BigPanda work with the tools we already use?
BigPanda alternatives
Tools compared with BigPanda most often, with the customers they share.
| Tool | Customers | Shared with BigPanda | Compare |
|---|---|---|---|
 incident.io48 customers, 0 shared | 48 | 0 | BigPanda vs incident.io |
 ServiceNow33 customers, 0 shared | 33 | 0 | BigPanda vs ServiceNow |
 Serval26 customers, 0 shared | 26 | 0 | BigPanda vs Serval |
Questions about BigPanda
Who uses BigPanda?
19 companies use BigPanda, including Autodesk, London Stock Exchange, and Paramount.
Which industries use BigPanda?
The industries with the most BigPanda customers are DevTools & Infrastructure (1), Investment & VC (1), and Restaurants & Food Services (1).
What are the alternatives to BigPanda?
The tools compared with BigPanda most often are incident.io (48 customers, 0 shared), ServiceNow (33 customers, 0 shared), and Serval (26 customers, 0 shared). See all BigPanda alternatives.
How does usedby know who uses BigPanda?
Each company is linked to a public page that names it: BigPanda's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (9): a case study, a named quote or a press release. Observed (10): BigPanda shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use BigPanda, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 7, 2026, and 19 of 19 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
No new customer yet. Tracking of BigPanda started on October 7, 2026. New customers appear after two complete checks of its pages.