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How Bungie uses BigPanda

ConfirmedVendor case study · Checked Oct 7, 2026
View captured proof

The use case: how Bungie deploys BigPanda

Bungie uses BigPanda Alert Intelligence in its network operations center to triage alerts from a single pane of glass. It automatically suppresses low-quality alerts and groups them into incident tickets to support its game universes.

More reported results

Figures published in BigPanda’s case study. They are not independently measured by usedby.

3,000

During which we saw over 3,000 alerts that were reduced into 35 manageable incident tickets.

In the customer’s words

Integrating BigPanda’s [Alert Intelligence] into our NOC has drastically reduced our reliance on manual monitoring. We have an intuitive single pane of glass to triage our alerts. A powerful example of this is how BigPanda performed during our recent launch. During which we saw over 3,000 alerts that were reduced into 35 manageable incident tickets.
John Hamilton, Sr. Director of TechOps at Bungie — Source

Other AI tools used by Bungie

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More stories

Go straight to the source

Based on BigPanda’s published case study. We check the public evidence; the results are reported by the vendor.

bigpanda.io
Source published
May 21, 2020
Last checked
Oct 7, 2026
bigpanda.ioCaptured BigPanda case study about BungieOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 99%Checked

    The figure is on the page; its label is our wording.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Bungie.

  • The publication dateChecked

    Read from the page’s own metadata, never guessed.

  • Bungie uses BigPandaChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

During which we saw over 3,000 alerts that were reduced into 35 manageable incident tickets.
From the page. bigpanda.io