The use case: how IHG Hotels & Resorts deploys BigPanda
IHG's Unified Command Center uses BigPanda to combine events from separate monitoring tools into one view, filter out false positives and harmless events, and add context to turn the remaining events into actionable alerts. This helps the team detect and resolve incidents earlier.
In the customer’s words
With BigPanda, we have reached an availability number of 99.8%, which is the best on record we have at IHG for our internal systems.Other companies using BigPanda
Customers across industries, with public evidence.
AutodeskConfirmed
BungieConfirmed
CDI, an AHEAD CompanyConfirmed
Cambia Health SolutionsConfirmed
FreeWheelConfirmed
Lucid MotorsConfirmedGo straight to the source
Based on BigPanda’s published case study. We check the public evidence; the results are reported by the vendor.
bigpanda.io- Source published
- Apr 13, 2023
- Last checked
- Nov 8, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 99.8%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of IHG Hotels & Resorts.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- IHG Hotels & Resorts uses BigPandaChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
With BigPanda, we have reached an availability number of 99.8%, which is the best on record we have at IHG for our internal systems.