None of the 19 BigPanda customers on usedby is listed with another tool on this list yet.Latest check Oct 8, 2026: 134 of 140 public lines checked. Customer counts include every proof level, job-post signals included. Shared customers are counted on confirmed or observed lines on both tools.
No BigPanda customer on usedby is named with another tool of its category yet.
No company is listed with both BigPanda and one of these tools yet.
Ranked by shared customers
Tools of the same or a competing category, from another vendor, used by at least one company that also uses BigPanda. A shared customer has a confirmed or observed line on both tools.
Other IT Service Management tools on usedby
Same category, with public customers, but no company named with BigPanda yet.
incident.io48 customers
ServiceNow33 customers
Serval26 customers
Atomicwork14 customers
Switch signals
A company that left one vendor's page and appeared on another's.
By industry
Which of these tools the companies on usedby use, by industry. Each row counts the companies of that industry on usedby that use at least one of these tools.
| Industry | Most used | Next | Companies |
|---|---|---|---|
| Fintech & Payments | incident.io67% | Serval22% | 9 companies |
| DevTools & Infrastructure | incident.io63% | Serval50% | 8 companies |
| Travel & Hospitality | incident.io67% | Serval33% | 6 companies |
| Artificial Intelligence | Serval60% | incident.io40% | 5 companies |
| Sales Tech & CRM | incident.io80% | Serval20% | 5 companies |
Read the first row as: among the 9 Fintech & Payments companies on usedby that use one of these tools, 67% use incident.io. Shares can add up to more than 100% because some companies use two tools.
Questions about BigPanda alternatives
Which tool shares the most customers with BigPanda?
usedby has not found a company named with both BigPanda and another tool of its category yet.
Do BigPanda customers use other tools too?
None of the 19 BigPanda customers on usedby is listed with another tool on this list yet.
Which of BigPanda and its alternatives do Fintech & Payments companies on usedby use?
Among the 9 Fintech & Payments companies on usedby that use one of these tools, 67% use incident.io. Serval comes next, with 22%.
Which of BigPanda and its alternatives do DevTools & Infrastructure companies on usedby use?
Among the 8 DevTools & Infrastructure companies on usedby that use one of these tools, 63% use incident.io. Serval comes next, with 50%.
How does usedby rank BigPanda alternatives?
Only tools of the same or a competing category, from another vendor, count. They are ranked by shared customers: companies with a confirmed or observed line on both tools, from public pages, most with a dated capture. Tools with no shared customer are listed apart. Customer counts include every proof level, job-post signals included.