Best New Relic alternatives
Observability platform with AI-assisted analysis and automated investigation.
Last updated November 13, 2026
Top New Relic alternatives on usedby: CircleCI, Sentry, and Datadog. New Relic has 79 public customers on usedby. 10 other tools of the same or a competing category, from other vendors, have public customers.Latest check Nov 13, 2026: 476 of 477 public lines checked. Every public proof counts as a customer, from case studies to job posts. The proof level stays visible: confirmed (a case study, a press release), observed (the vendor’s customer page), signal (a job post, the weakest proof).
Ranked by public customers
Tools of the same or a competing category, from another vendor. Open a row for its customers, sources and facts; shared customers never set the order.
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Sentry61customers61 customers: 47 confirmed, 9 observed.
Customers include Atlassian, Reddit, and Anthropic.
2 companies are listed on both Sentry and New Relic.
Free trial or free plan available. Source
Latest capture across its sources: Nov 13, 2026.
We have an always-on business that other organizations rely on, there’s no room for downtime and Sentry has become an essential business driver for us in this sense.
Rich, Arcade. Source 3
Datadog60customers60 customers: 10 confirmed, 42 observed.
Customers include Toyota, PayPal, and AppFolio.
1 company is listed on both Datadog and New Relic.
Pricing: published paid tiers. Source Free trial or free plan available. Source
Latest capture across its sources: Nov 13, 2026.
Bits AI gives us business and technical visibility at a much higher level and in dramatically less time. It helps us connect the data, identify root causes, and give our engineers accurate direction within minutes.
Rodrigo Andriolo, Executive IT Manager, Bullla. Source 4
incident.ioIncident management platform with on-call, status pages and AI agents that investigate root causes.49customers49 customers: 34 confirmed, 15 observed.
Customers include Netflix, Etsy, and Buffer.
1 company is listed on both incident.io and New Relic.
Pricing: free plan and paid tiers. Source Free trial or free plan available. Source
Source: incident.io, latest capture Nov 11, 2026.
We brought in incident.io for roughly what we were paying for PagerDuty. Except now we had the full incident management lifecycle. That was the big ROI.
Paul Bowden, Director of Engineering, Built. Source 5
HarnessAI software delivery platform with agents for CI/CD pipelines, security testing, runtime protection and cloud cost.45customers45 customers: 37 confirmed, 7 observed, 1 job-post signal.
Customers include Experian, Twilio, and Morningstar.
1 company is listed on both Harness and New Relic.
Free trial or free plan available. Source
Source: harness.io, latest capture Nov 11, 2026.
One of the big selling points of Harness is the fact that we can implement templates that allow us to offer the developer a fully compliant, fully validated, robust set of processes that the teams can just use. They can focus on delivering software and features to our customers.
Kyle Binns, Senior Manager of SRE, Morningstar, Morningstar. Source 6
Honeycomb30customers30 customers: 15 confirmed, 15 observed.
Customers include Booking.com, Duolingo, and Intercom.
1 company is listed on both Honeycomb and New Relic.
Latest capture across its sources: Nov 13, 2026.
It required constant vigilance about what we were sending to ensure our logging wouldn’t stop whenever we hit the ingest tariff limit. We had this persistent feeling that we wouldn’t be able to scale that constant oversight as our company grew.
Josh Parsons, Software Development Engineer II, Amperity. Source 7
ResolveAI IT support platform for faster incident resolution24customers24 customers: 6 confirmed, 18 observed.
Customers include Salesforce, Coinbase, and Doordash.
No company is listed on both Resolve and New Relic yet.
Source: resolve.ai, latest capture Nov 13, 2026.
ResolveAI allowed us to move from hours to minutes for investigations in many incidents. We pull fewer engineers into war rooms, on-call is materially better, and that translates directly to advertiser trust and revenue protection for a billion-dollar ads business.
Shahrooz Ansari, Sr. Director of Engineering, Doordash. Source 8
BigPandaAgentic AI for IT operations that correlates alerts, finds root cause and automates incident triage.21customers21 customers: 9 confirmed, 12 observed.
Customers include Autodesk, Bungie, and Cambia Health Solutions.
No company is listed on both BigPanda and New Relic yet.
Source: bigpanda.io, latest capture Nov 8, 2026.
Integrating BigPanda’s [Alert Intelligence] into our NOC has drastically reduced our reliance on manual monitoring.
John Hamilton, Sr., Director of TechOps at Bungie, Bungie. Source 9
PagerDuty11customers11 customers: 8 confirmed, 2 observed.
Customers include SAP, Spotify, and Vodafone.
1 company is listed on both PagerDuty and New Relic.
Latest capture across its sources: Nov 13, 2026.
Mean-time-to-action has dropped from multiple minutes to seconds.
Senior Engineering Manager, Cloudflare, Senior Engineering Manager, Cloudflare. Source 10
TraversalAI SRE that triages alerts, finds root causes and helps prevent incidents across enterprise production systems.10customers10 customers: 7 confirmed, 3 observed.
Customers include PepsiCo, DigitalOcean, and ClikIT.
No company is listed on both Traversal and New Relic yet.
Source: traversal.com, latest capture Nov 12, 2026.
We took real customer incidents that used to take our engineers an hour or more to resolve — and Traversal’s agents were identifying root causes in under a minute.
Bratin Saha, Ex. CTO & CPO, DigitalOcean, DigitalOcean. Source
With CircleCI, there’s so much information… but it’s easy to read and very accessible to any of our engineers.New Relic and its top alternatives, side by side
Public customers at every proof level, and what each vendor states on its own pages. “Not checked yet” means usedby has no verified value; the vendor may publish it.
| Tool | Customers | Pricing | Free trial | Security |
|---|---|---|---|---|
| New Relic | 79 | Not checked yet | Yes Source | Observability Platform on AWS, Azure and first-party infrastructure. Excludes Pixie Community Cloud and Pixie Auto-telemetry on GCP · SOC 2 Type II Source |
 CircleCI | 87 | free plan and paid tiers Source | Yes Source | FedRAMP Tailored, SOC 2 Type II Source |
| Sentry | 61 | Not checked yet | Yes Source | SOC 2 Type II, ISO 27001 Source |
| Datadog | 60 | published paid tiers Source | Yes Source | ISO 27001, ISO 27017, ISO 27018 and 5 more Source |
| incident.io | 49 | free plan and paid tiers Source | Yes Source | SOC 2 Type II Source |
| Harness | 45 | Not checked yet | Yes Source | ISO 27001, ISO 27017, ISO 27018 Source |
Best New Relic alternative by industry
In the industries where New Relic has the most customers, the alternative with the most customers of its own there (at least three).
- Media & PublishingCircleCI3 customersNew Relic: 7
- DevTools & InfrastructureCircleCI10 customersNew Relic: 3
- Fintech & Paymentsincident.io7 customersNew Relic: 3
- Artificial IntelligenceDatadog11 customersNew Relic: 2
Often used with New Relic
Tools of other categories that New Relic customers also use. They do another job: they are not alternatives.
Stripe PaymentsPayment processing4 shared customers
GongRevenue & conversation intelligence3 shared customers
Monte CarloData platforms & analytics3 shared customers
PendoData platforms & analytics3 shared customers
Questions about New Relic alternatives
What are the best New Relic alternatives?
Ranked by their public customers on usedby: CircleCI (87 customers), Sentry (61 customers), and Datadog (60 customers). See who uses CircleCI.
Which New Relic alternatives offer a free trial?
CircleCI, Sentry, and Datadog offer a free trial or a free plan, according to their own pricing pages.
What is the best New Relic alternative for Media & Publishing companies?
CircleCI, with 3 customers in Media & Publishing on usedby. New Relic has 7 there. Media & Publishing companies on usedby.
What is the best New Relic alternative for DevTools & Infrastructure companies?
CircleCI, with 10 customers in DevTools & Infrastructure on usedby. New Relic has 3 there. DevTools & Infrastructure companies on usedby.
Which tools are used with New Relic?
Companies that use New Relic also use Stripe Payments (4 shared), Gong (3 shared), Monte Carlo (3 shared), and Pendo (3 shared). These tools do another job: they are not alternatives.
How does usedby rank New Relic alternatives?
Only tools of the same or a competing category, from another vendor, count. They are ranked by their public customers at every proof level, job posts included; a tie goes to the stronger proofs (more confirmed, then more observed). Each tool shows its mix: confirmed (a case study, a press release), observed (the vendor’s customer page), signal (a job post, the weakest proof). Shared customers are shown for information and never set the order. Tools of other categories that the same companies use are listed apart, as tools used with New Relic. usedby does not publish departures, so no company is shown switching from New Relic to another tool.