Who uses Traversal?
AI SRE that triages alerts, finds root causes and helps prevent incidents across enterprise production systems. traversal.com
7
companies use Traversal
7 companies use Traversal. 29% are in DevTools & Infrastructure. Confirmed or observed customers include Pepsico, DigitalOcean, and ClikIT. 6 of them are confirmed by a published case study, quote or press release.Latest check Oct 6, 2026: 7 of 7 companies checked, from 4 public sources.
- Category
- DevOps & Feature Mgmt
- Customers by proof
- 6 confirmed, 1 observed
- Top industry
- DevTools & Infrastructure, 29% of customers
- Security
- SOC 2 Type IISource: traversal.com, checked Oct 8, 2026
- Most similar
- Harness, no shared customer yet
- Website
- traversal.com
What Traversal does
Traversal is an AI site reliability engineering platform that maps production systems in a continuously updated world model and re-indexes telemetry so AI can run many targeted queries in parallel to find multi-hop root causes. Traversal Workers act proactively, joining incident channels and owning parts of the response. It is built for enterprises with large, complex systems and petabyte-scale observability data.
Written by usedby from traversal.com.
Main features
Common uses
Works with
7 companies use Traversal
Every company below links to the public page that shows it uses Traversal. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 Pepsico | Consumer Goods | |
 DigitalOcean | DevTools & Infrastructure | |
 ClikIT | — | |
 Cloudways | DevTools & Infrastructure | |
 Mint Media | — | |
 WOW Digital | — | |
 American Express | — |
What customers report
Results as published by Traversal and its customers. Each one links to its dated source. We quote, we do not score.
Cloudways Copilot has transformed how we manage 180+ sites, saving our team 15 hours in just the last month. Instead of spending hours debugging, we now get detailed breakdowns that help us quickly resolve problems.Cloudways Copilot & AI is a game-changer for reducing the amount of time spent taking care of your web server. It is the first good implementation of AI I’ve seen in a web host that actually makes my life as an agency owner easier.Before you buy Traversal
What Traversal publishes on the points buyers check first, each with its source and check date.
| Security | SOC 2 Type II | traversal.com, checked Oct 8, 2026 |
|---|---|---|
| Your data | Not used to train models by default. | traversal.com, checked Oct 8, 2026 |
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Traversal work with the tools we already use?
Traversal alternatives
Tools compared with Traversal most often, with the customers they share.
| Tool | Customers | Shared with Traversal | Compare |
|---|---|---|---|
 Harness41 customers, 0 shared | 41 | 0 | Traversal vs Harness |
Questions about Traversal
Who uses Traversal?
7 companies use Traversal, including Pepsico, DigitalOcean, and ClikIT.
Which industries use Traversal?
The industries with the most Traversal customers are DevTools & Infrastructure (2) and Consumer Goods (1).
What are the alternatives to Traversal?
The tools compared with Traversal most often are Harness (41 customers, 0 shared). See all Traversal alternatives.
How does usedby know who uses Traversal?
Each company is linked to a public page that names it: Traversal's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (6): a case study, a named quote or a press release. Observed (1): Traversal shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Traversal, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 6, 2026, and 7 of 7 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
No new customer yet. Tracking of Traversal started on October 6, 2026. New customers appear after two complete checks of its pages.