6
AI tools in use at American Express
American Express uses 6 AI tools: Movable Ink and Qloo (Marketing Personalization & Ads), DeepL (General Writing Assistants), Hyperscience (Document & Process Intelligence), Loopio (Knowledge & Internal Search), and 1 other tool. 1 is confirmed by a published story, quote or press release; 5 are listed on the vendor's own pages.Latest check Oct 8, 2026: 6 of 6 tools checked, from 8 public sources.
- Website
- americanexpress.com
- AI tools in use
- 6
- Latest check
- October 8, 20266 of 6 tools checked so far
Every AI tool at American Express
6 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Movable Ink | Marketing Personalization & Ads | On or before Oct 2024 | movableink.com | |
 DeepL | General Writing Assistants | — | deepl.com | |
 Hyperscience | Document & Process Intelligence | — | hyperscience.ai | |
 Loopio | Knowledge & Internal Search | — | loopio.com | |
 Qloo | Marketing Personalization & Ads | — | qloo.com | |
 Traversal | DevOps & Feature Mgmt | — | traversal.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
Questions about AI at American Express
What AI tools does American Express use?
American Express uses 6 AI tools: Movable Ink, DeepL, Hyperscience, Loopio, Qloo, and Traversal. 1 is confirmed by a published story, quote or press release, and 5 are listed on the vendor's own pages.
How does usedby know which AI tools American Express uses?
Each tool is linked to a public page that names American Express: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find American Express, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.