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Datadog vs New Relic: who uses which

Customers, public proof and the companies that use both.

On usedby, 60 companies use Datadog and 79 use New Relic. 1 company uses both, including Toyota. Datadog leads among the Artificial Intelligence companies on usedby that use either tool, New Relic among the Media & Publishing companies.Latest check Nov 13, 2026: 139 of 139 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.

Who uses Datadog, New Relic, or both

Every company with a public proof for at least one of the two tools.

59

listed for Datadog only

1

company uses both

78

listed for New Relic only

On usedby, 59 companies are listed for Datadog only, 78 are listed for New Relic only and 1 uses both, out of the 138 companies listed for at least one. An absent listing does not prove non-use.

60customers
10 confirmed 8 declared 42 observed

Where it lands

Artificial Intelligence11
DevTools & Infrastructure3
Logistics & Supply Chain3
79customers
58 confirmed 2 declared 19 observed

Where it lands

Media & Publishing8
DevTools & Infrastructure3
Fintech & Payments3

Who uses both

Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.

Companies that use both Datadog and New Relic
Company
Toyota

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Datadog, New Relic or both: a share of the companies on usedby, not of the market.

IndustryListed for Datadog onlyBothListed for New Relic only
Artificial Intelligence13 companies on usedby
85%0%15%
Media & Publishing11 companies on usedby
27%0%73%
DevTools & Infrastructure6 companies on usedby
50%0%50%
Fintech & Payments5 companies on usedby
40%0%60%
Logistics & Supply Chain5 companies on usedby
60%0%40%

Listed for Datadog onlyBothListed for New Relic only

More common with Datadog

  • Artificial Intelligence11 of the 13 Artificial Intelligence companies on usedby that use either tool use Datadog.
  • Logistics & Supply Chain3 of the 5 Logistics & Supply Chain companies on usedby that use either tool use Datadog.

More common with New Relic

  • Media & Publishing8 of the 11 Media & Publishing companies on usedby that use either tool use New Relic.
  • Fintech & Payments3 of the 5 Fintech & Payments companies on usedby that use either tool use New Relic.

Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

Vendor facts checked: Datadog, 4 of 6; New Relic, 4 of 6. Missing facts remain unverified, not absent features.

DatadogNew Relic
Customersusedby, latest check Nov 13, 2026Datadog: 60 (10 confirmed, 8 declared, 42 observed)New Relic: 79 (58 confirmed, 2 declared, 19 observed)
Top industryusedby, latest check Nov 13, 2026Datadog: Artificial Intelligence (11)New Relic: No clear lead
CategoryusedbyDatadog: DevOps, SRE & incidentsNew Relic: DevOps, SRE & incidents
PricingDatadog: Basic: contact sales; Pro: from $15 Per host, per month; Enterprise: from $23 Per host, per monthdatadoghq.com, checked Nov 13, 2026New Relic: Original data ingest · 100 GB free / month, then $0.40 / GBnewrelic.com, checked Nov 13, 2026
SecurityDatadog: ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 42001, PCI DSS, SOC 2 Type I, TISAXtrust.datadoghq.com, checked Nov 13, 2026New Relic: Observability Platform on AWS, Azure and first-party infrastructure. Excludes Pixie Community Cloud and Pixie Auto-telemetry on GCP · SOC 2 Type IIdocs.newrelic.com, checked Nov 13, 2026
Your dataNo verified public evidenceNo verified public evidence
Data residencyNo verified public evidenceNo verified public evidence
Free trialDatadog: Free trial or free plan available.datadoghq.com, checked Nov 13, 2026New Relic: Free trial or free plan available.newrelic.com, checked Nov 13, 2026
IntegrationsDatadog: Docker, Kubernetes, Jira, PagerDuty, GitLab, GitHub, OpenAI, Slack, Okta, MongoDB, Redis, Terraformdatadoghq.com, checked Nov 13, 2026New Relic: AWS Security Hub, Amazon CloudFront, Amazon DynamoDB, Amazon EC2, Amazon ECS, Akamai DataStream 2, Cloudflare, Fastly CDN, Argo CD, Kafkanewrelic.com, checked Nov 13, 2026
WebsiteDatadog: datadoghq.comNew Relic: newrelic.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Datadog

reduce global mean time to resolution (MTTR) from 11 hours to less than one hour, an improvement of approximately 90%

Bullla

Vendor case study, datadoghq.com, published Oct 21, 2026

Read the story

those metrics are available to all 2,300 SNCF engineers and administrators, across all teams and environments

SNCF

Vendor case study, datadoghq.com, published Sep 8, 2021

Read the story

New Relic

Response times improved by 40% on the backend.

Turo

Vendor case study, newrelic.com, captured Nov 13, 2026

Read the story

New Relic alerts have enabled proactive technology operations at Swiggy, with a 10% rise in productivity

Swiggy

Vendor case study, newrelic.com, captured Nov 13, 2026

Read the story

Questions about Datadog and New Relic

Which is used more, Datadog or New Relic?

New Relic has more customers on usedby: 79 against 60 for Datadog. Datadog leads among the Artificial Intelligence companies on usedby that use either tool, New Relic among the Media & Publishing companies.

Do companies use both Datadog and New Relic?

Yes. 1 company uses both on usedby, including Toyota.

Who uses Datadog?

60 companies on usedby, each with the public page that shows it. See who uses Datadog.

Who uses New Relic?

79 companies on usedby, each with the public page that shows it. See who uses New Relic.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.