Honeycomb vs New Relic: who uses which
Customers, public proof and the companies that use both.
On usedby, 30 companies use Honeycomb and 77 use New Relic. 1 company uses both, including Scribe. Honeycomb leads among the DevTools & Infrastructure companies on usedby that use either tool, New Relic among the Media & Publishing companies.Latest check Nov 13, 2026: 107 of 107 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Honeycomb, New Relic, or both
Every company with a public proof for at least one of the two tools.
29
listed for Honeycomb only
1
company uses both
76
listed for New Relic only
On usedby, 29 companies are listed for Honeycomb only, 76 are listed for New Relic only and 1 uses both, out of the 106 companies listed for at least one. An absent listing does not prove non-use.
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, Honeycomb | First public proof, New Relic |
|---|---|---|
Scribe | On or before Nov 2026 | On or before Nov 2026 |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Honeycomb, New Relic or both: a share of the companies on usedby, not of the market.
Listed for Honeycomb onlyBothListed for New Relic only
More common with Honeycomb
- DevTools & Infrastructure4 of the 7 DevTools & Infrastructure companies on usedby that use either tool use Honeycomb.
More common with New Relic
- Media & Publishing7 of the 8 Media & Publishing companies on usedby that use either tool use New Relic.
- Fintech & Payments3 of the 5 Fintech & Payments companies on usedby that use either tool use New Relic.
Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Vendor facts checked: Honeycomb, 0 of 6; New Relic, 4 of 6. Missing facts remain unverified, not absent features.
Honeycomb
New RelicWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Honeycomb

we saved 16% in total observability tooling costs
Duolingo
Vendor case study, honeycomb.io, published Dec 3, 2024

Reduced investigation times from days to hours
Gearset
Vendor case study, honeycomb.io, published Jan 13, 2025
New Relic

Overall MTTR has reduced by more than 50% as a result.
Elmera Group
Vendor case study, newrelic.com, captured Nov 12, 2026

The company has decreased outages by 20% and reduced mean time to resolve (MTTR) by 40%.
Darwinbox
Vendor case study, newrelic.com, captured Nov 12, 2026
Questions about Honeycomb and New Relic
Which is used more, Honeycomb or New Relic?
New Relic has more customers on usedby: 77 against 30 for Honeycomb. Honeycomb leads among the DevTools & Infrastructure companies on usedby that use either tool, New Relic among the Media & Publishing companies.
Do companies use both Honeycomb and New Relic?
Yes. 1 company uses both on usedby, including Scribe.
Who uses Honeycomb?
30 companies on usedby, each with the public page that shows it. See who uses Honeycomb.
Who uses New Relic?
77 companies on usedby, each with the public page that shows it. See who uses New Relic.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.
