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Honeycomb vs New Relic: who uses which

Customers, public proof and the companies that use both.

On usedby, 30 companies use Honeycomb and 77 use New Relic. 1 company uses both, including Scribe. Honeycomb leads among the DevTools & Infrastructure companies on usedby that use either tool, New Relic among the Media & Publishing companies.Latest check Nov 13, 2026: 107 of 107 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.

Who uses Honeycomb, New Relic, or both

Every company with a public proof for at least one of the two tools.

29

listed for Honeycomb only

1

company uses both

76

listed for New Relic only

On usedby, 29 companies are listed for Honeycomb only, 76 are listed for New Relic only and 1 uses both, out of the 106 companies listed for at least one. An absent listing does not prove non-use.

30customers
15 confirmed 15 observed

Where it lands

DevTools & Infrastructure4
Artificial Intelligence2
Fintech & Payments2
77customers
30 confirmed 2 declared 45 observed

Where it lands

Media & Publishing7
DevTools & Infrastructure3
Fintech & Payments3

Who uses both

Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.

Companies that use both Honeycomb and New Relic
CompanyFirst public proof, HoneycombFirst public proof, New Relic
ScribeOn or before Nov 2026On or before Nov 2026

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Honeycomb, New Relic or both: a share of the companies on usedby, not of the market.

IndustryListed for Honeycomb onlyBothListed for New Relic only
Media & Publishing8 companies on usedby
13%0%87%
DevTools & Infrastructure7 companies on usedby
57%0%43%
Fintech & Payments5 companies on usedby
40%0%60%

Listed for Honeycomb onlyBothListed for New Relic only

More common with Honeycomb

  • DevTools & Infrastructure4 of the 7 DevTools & Infrastructure companies on usedby that use either tool use Honeycomb.

More common with New Relic

  • Media & Publishing7 of the 8 Media & Publishing companies on usedby that use either tool use New Relic.
  • Fintech & Payments3 of the 5 Fintech & Payments companies on usedby that use either tool use New Relic.

Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

Vendor facts checked: Honeycomb, 0 of 6; New Relic, 4 of 6. Missing facts remain unverified, not absent features.

HoneycombNew Relic
Customersusedby, latest check Nov 13, 2026Honeycomb: 30 (15 confirmed, 15 observed)New Relic: 77 (30 confirmed, 2 declared, 45 observed)
Top industryusedby, latest check Nov 13, 2026Honeycomb: DevTools & Infrastructure (4)New Relic: No clear lead
CategoryusedbyHoneycomb: DevOps, SRE & incidentsNew Relic: DevOps, SRE & incidents
PricingNo verified public evidenceNew Relic: Original data ingest · 100 GB free / month, then $0.40 / GBnewrelic.com, checked Nov 13, 2026
SecurityNo verified public evidenceNew Relic: Observability Platform on AWS, Azure and first-party infrastructure. Excludes Pixie Community Cloud and Pixie Auto-telemetry on GCP · SOC 2 Type IIdocs.newrelic.com, checked Nov 13, 2026
Your dataNo verified public evidenceNo verified public evidence
Data residencyNo verified public evidenceNo verified public evidence
Free trialNo verified public evidenceNew Relic: Free trial or free plan available.newrelic.com, checked Nov 13, 2026
IntegrationsNo verified public evidenceNew Relic: AWS Security Hub, Amazon CloudFront, Amazon DynamoDB, Amazon EC2, Amazon ECS, Akamai DataStream 2, Cloudflare, Fastly CDN, Argo CD, Kafkanewrelic.com, checked Nov 13, 2026
WebsiteHoneycomb: honeycomb.ioNew Relic: newrelic.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Honeycomb

we saved 16% in total observability tooling costs

Duolingo

Vendor case study, honeycomb.io, published Dec 3, 2024

Read the story

Reduced investigation times from days to hours

Gearset

Vendor case study, honeycomb.io, published Jan 13, 2025

Read the story

New Relic

Overall MTTR has reduced by more than 50% as a result.

Elmera Group

Vendor case study, newrelic.com, captured Nov 12, 2026

Read the story

The company has decreased outages by 20% and reduced mean time to resolve (MTTR) by 40%.

Darwinbox

Vendor case study, newrelic.com, captured Nov 12, 2026

Read the story

Questions about Honeycomb and New Relic

Which is used more, Honeycomb or New Relic?

New Relic has more customers on usedby: 77 against 30 for Honeycomb. Honeycomb leads among the DevTools & Infrastructure companies on usedby that use either tool, New Relic among the Media & Publishing companies.

Do companies use both Honeycomb and New Relic?

Yes. 1 company uses both on usedby, including Scribe.

Who uses Honeycomb?

30 companies on usedby, each with the public page that shows it. See who uses Honeycomb.

Who uses New Relic?

77 companies on usedby, each with the public page that shows it. See who uses New Relic.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.