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How Darwinbox uses New Relic

ConfirmedVendor case study · Checked Nov 12, 2026
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The use case: how Darwinbox deploys New Relic

Darwinbox, an HR technology SaaS platform, uses New Relic APM, logs, infrastructure, browser monitoring, real-user monitoring and distributed tracing to detect and resolve application issues faster and keep its platform available. It also uses the resource utilization insights to optimize cloud costs.

More reported results

Figures published in New Relic’s case study. They are not independently measured by usedby.

35%

After adopting New Relic, Darwinbox saw its page load time drop to less than one second, while its error rate dropped by 35%.

30%

Faster troubleshooting has also cut developer time spent on debugging by 30%.

25%

By analyzing page load times and transaction speeds, Darwinbox has reduced its average response times by 25%, significantly improving the user experience.

99.99%

Using the New Relic platform has enabled Darwinbox to go from hours of planned downtime to 99.99% uptime.

In the customer’s words

New Relic is helping us identify issues before our applications reach production. Every line of code is checked in the load testing environment, and we proactively identify any issues well ahead of time.
Vinodh Basavani, Senior Engineering Manager at Darwinbox — Source

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Go straight to the source

Based on New Relic’s published case study. We check the public evidence; the results are reported by the vendor.

newrelic.com
Last checked
Nov 12, 2026
newrelic.comCaptured New Relic case study about DarwinboxOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 40%Checked

    Printed word for word on the page, near the name of Darwinbox.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Darwinbox.

  • Darwinbox uses New RelicChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

Using the New Relic platform has enabled Darwinbox to go from hours of planned downtime to 99.99% uptime. The company has decreased outages by 20% and reduced mean time to resolve (MTTR) by 40%.
From the page. newrelic.com