The use case: how 27Global deploys New Relic
27Global uses New Relic for observability across its multi-cloud and hybrid DevOps environments, replacing a mix of separate tools. It serves both internal DevOps teams and clients of its SRE service offering, with shared dashboards and logs used to communicate between onshore and offshore teams.
More reported results
Figures published in New Relic’s case study. They are not independently measured by usedby.
identified a client database problem and delivered a performance improvement to the application within 24 hours
Bimonthly reports to clients now take minutes instead of four hours.
In the customer’s words
Having a single view with New Relic is a lifesaver for me. When we tie logs to an application and try to figure out the contributing factors, I can go to one spot instead of three different tools like before.Other companies using New Relic
Customers across industries, with public evidence.
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Based on New Relic’s published case study. We check the public evidence; the results are reported by the vendor.
newrelic.com- Last checked
- Nov 12, 2026
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- The figure: $1,500 per monthChecked
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- 27Global uses New RelicChecked
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Lowered costs: Consolidating from multiple tools to New Relic saved 27Global $1,500 per month, which can now be redirected to new hardware for the SRE team.