Monte Carlo vs Pendo: who uses which
Customers, public proof and the companies that use both.
On usedby, 69 companies use Monte Carlo and 42 use Pendo. 5 companies use both, including Cisco, Salesforce, and Nasdaq. Monte Carlo leads among the Fintech & Payments companies on usedby that use either tool.Latest check Nov 13, 2026: 111 of 111 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Monte Carlo, Pendo, or both
Every company with a public proof for at least one of the two tools.
64
listed for Monte Carlo only
5
companies use both
37
listed for Pendo only
On usedby, 64 companies are listed for Monte Carlo only, 37 are listed for Pendo only and 5 use both, out of the 106 companies listed for at least one. An absent listing does not prove non-use.
Where it lands
Recently publicly listed customers
No new public customer listing since tracking started on October 7, 2026.
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, Monte Carlo |
|---|---|
 Cisco | On or before May 2026 |
 Salesforce | On or before May 2026 |
 Nasdaq | On or before May 2026 |
 Okta | — |
 Zendesk | — |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Monte Carlo, Pendo or both: a share of the companies on usedby, not of the market.
Listed for Monte Carlo onlyBothListed for Pendo only
More common with Monte Carlo
- Fintech & Payments7 of the 10 Fintech & Payments companies on usedby that use either tool use Monte Carlo.
- Media & Publishing5 of the 6 Media & Publishing companies on usedby that use either tool use Monte Carlo.
- Biotech & Pharma4 of the 5 Biotech & Pharma companies on usedby that use either tool use Monte Carlo.
Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Vendor facts checked: Monte Carlo, 3 of 6; Pendo, 5 of 6. Missing facts remain unverified, not absent features.
Monte Carlo
PendoWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Monte Carlo
No reviewed story for Monte Carlo yet.
Pendo
21% increase in feature adoption
Brightly
Vendor case study, pendo.io, captured Nov 13, 2026
60% user-base growth past the pilot in a few months
Ticketmaster
Vendor case study, pendo.io, published Jun 2, 2026
Questions about Monte Carlo and Pendo
Which is used more, Monte Carlo or Pendo?
Monte Carlo has more customers on usedby: 69 against 42 for Pendo.
Do companies use both Monte Carlo and Pendo?
Yes. 5 companies use both on usedby, including Cisco, Salesforce, and Nasdaq.
Who uses Monte Carlo?
69 companies on usedby, each with the public page that shows it. See who uses Monte Carlo.
Who uses Pendo?
42 companies on usedby, each with the public page that shows it. See who uses Pendo.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.