The use case: how Clearco deploys Pendo
ClearCo uses Pendo to deliver in-app guidance for small and mid-sized customers moved to a self-service support model. This includes branching walkthroughs, embedded videos, automated messages, onboarding journeys via Pendo Orchestrate, and a resource center, so users can find help without contacting support.
More reported results
Figures published in Pendo’s case study. They are not independently measured by usedby.
customer satisfaction held steady at 91%
In the customer’s words
Pendo has really become a lever for us to pull that puts user experience in the driver seat. It gives us low-code ways to engage with our users right in the platform and then gather insights about those interactions. All in one.Other AI tools used by Clearco
Other public relationships recorded on usedby.
Explore Clearco’s AI stack
Pendo users in Fintech & Payments
Companies in the same sector, with public evidence.
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Go straight to the source
Based on Pendo’s published case study. We check the public evidence; the results are reported by the vendor.
pendo.io- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 1,100 SMB accountsChecked
Printed word for word on the page, near the name of Clearco.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Clearco.
- Clearco uses PendoChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Over 1,100 SMB accounts moved to a completely self-service model—without a single point of CSAT decline.