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Who uses Confluence?

Knowledge and collaboration workspace with AI-assisted search and summaries.

On usedby, 19 companies use Confluence, including Mercedes Benz, Cisco, and Reddit. 13 of them are confirmed by a published case study, quote or press release. 2 of them declared it to usedby themselves. Every company links to the public page that names it.

17 public sources+2 in the last 30 days
See the 19 companiesCompareatlassian.com
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Customers

19 companies, each with its public proof

Strongest proof first. Open a company to see the page that names it, and when we captured it.

Companies that use Confluence, with proof level, first public proof and source
CompanyIndustryProofFirst public proofSource
Mercedes BenzAutomotive ManufacturingConfirmed—atlassian.com
CiscoTelecommunicationsConfirmed—atlassian.com
RedditMedia & PublishingConfirmed—atlassian.com
DropboxDevTools & InfrastructureConfirmed—atlassian.com
Sprout SocialMarketing TechConfirmed—atlassian.com
Breville—Confirmed—atlassian.com
DeichmannRetailConfirmed—atlassian.com
Domino's Pizza EnterprisesRestaurants & Food ServicesConfirmed—atlassian.com
Iress—Confirmed—atlassian.com
Kaizen GamingGaming & EsportsConfirmed—atlassian.com
LumenTelecommunicationsConfirmed—atlassian.com
Royal CaribbeanTravel & HospitalityConfirmed—atlassian.com
SpotOnFintech & PaymentsConfirmed—atlassian.com
DeepgramArtificial IntelligenceDeclared—deepgram.com
Read AIArtificial IntelligenceDeclared—trust.read.ai
RobloxGaming & EsportsObserved—atlassian.com
TrivagoTravel & HospitalityObserved—atlassian.com
DatasiteInvestment & VCObserved—atlassian.com
RivertyFintech & PaymentsObserved—atlassian.com
Showing 15 of 19.
Results

What customers say Confluence changed

Figures and quotes as Confluence and its customers published them, each tied to its source. We quote, we do not measure the result.

All 11 stories →
4,000
articles in the Confluence customer knowledge base
“The synergies of having everyone on one platform has been a blessing for everyone. It’s so much easier!”
Fiona GallagherGlobal Head of Product Support, Iress
Vendor case study · Read how Iress uses Confluence
~€400K
Annual savings from consolidating four tools onto
“Now that everything's on one Atlassian platform, we’re not only finding answers faster, but those answers are way more relevant to our business. We couldn’t get that when we were working on multiple different tools. We didn’t just adopt a platform; we built the operating model around it.”
Athanasia BlanouSenior IT Business Analyst, Kaizen Gaming
Vendor case study · Read how Kaizen Gaming uses Confluence
~15 min
saved per work item using Rovo agents
“Our Rovo Agents feel like teammates. They don't just return search results. They produce structured insights to support decision making.”
Fabian WeberAtlassian Platform Owner, Deichmann
Vendor case study · Read how Deichmann uses Confluence
$180,000
Annual cost savings from consolidating tools with Teamwork Collection
Sprout Social
Read how Sprout Social uses Confluence
40 hours a month
Time saved by the Sales Support Agent answering
SpotOn
Read how SpotOn uses Confluence
75,000 tickets
Tickets managed per year with Jira Service
Breville
Read how Breville uses Confluence
130,000+
team members using Atlassian Cloud Enterprise
Domino's Pizza Enterprises
Read how Domino's Pizza Enterprises uses Confluence
54%
Reduction in annual software spend
Cisco
Read how Cisco uses Confluence
50,000+
colleagues connected across 260+ locations
Mercedes Benz
Read how Mercedes Benz uses Confluence
200%
Increase in throughput with agile and Atlassian
Lumen
Read how Lumen uses Confluence
15 minutes
Monthly reporting time per team, down from eight
Royal Caribbean
Read how Royal Caribbean uses Confluence
Each figure is the vendor’s or the customer’s claim, quoted with its label. Latest capture Nov 12, 2026.
Where it’s used

Is Confluence used in companies like yours?

By industry

12 industries among 19 customers. Of the 12 with a known size, 75% have more than 1,000 employees.

Which Enterprise search & knowledge tools companies use, by industry: Fintech & Payments

Before you buy

What Confluence does, and what to check

What Confluence does

Knowledge and collaboration workspace with AI-assisted search and summaries.

Written by usedby from atlassian.com.

Questions to ask in your demo

  1. Which of your customers look like us, by industry and size?
  2. What does a pilot cost, and what decides the move to a full contract?
  3. Where is our data stored, who can access it, and is it used to train models?
  4. How does Confluence work with the tools we already use?

Often used with Confluence

Other categories found at the same companies. All proof levels are included, including job-post signals. This does not establish an integration or joint use.

  • GongRevenue & conversation intelligence4 companies in common
  • CursorAI coding assistants & agents3 companies in common
  • HubSpotCRM3 companies in common
  • Monte CarloData platforms & analytics3 companies in common
  • WebflowApp builders & no-code3 companies in common
  • WorkatoWorkflow automation & AI agents3 companies in common
FAQ

Questions about Confluence

Who uses Confluence?

19 companies use Confluence (13 confirmed, 2 declared, 4 observed), including Mercedes Benz, Cisco, and Reddit.

What results do companies report with Confluence?

Companies that use Confluence report these results in public case studies. Iress’ 4,000-article Confluence knowledge base (source: atlassian.com, checked November 12, 2026). Kaizen Gaming: saving ~€400K per year (source: atlassian.com, checked November 12, 2026). Deichmann: ~15 min saved per work item using Rovo agents (source: atlassian.com, checked November 12, 2026).

How does usedby know who uses Confluence, and how current is it?

Each company here links to a public page that names it as a Confluence customer, and each line shows its proof level. A company that declared Confluence itself is marked Declared. The latest check ran on November 13, 2026. How usedby collects and checks its data.

Sources

Where this data comes from

Three proof levels

Confirmed · 13Case study, named quote or press release.
Declared · 2The company told usedby itself that it uses Confluence, or lists it as a sub-processor on its own legal page.
Observed · 4Confluence shows the company on its own pages.

Main sources

How we check →

Cite this page

UsedBy.ai (2026). Who uses Confluence? 19 companies. Retrieved from https://www.usedby.ai/tools/confluence, latest check November 13, 2026.