The use case: how Royal Caribbean deploys Confluence
The Global Ecommerce team uses Confluence pages that pull real-time data from Jira to replace manual monthly PowerPoint reports. Each team builds its own automated delivery report from a shared template to track progress and plan the next month, and portfolio leadership uses the reports in monthly meetings.
More reported results
Figures published in Confluence’s case study. They are not independently measured by usedby.
standardizing Jira issue types, fields, and user seats saved almost $50,000 and eliminated over 70% of roadmaps and workflows
eliminated over 70% of roadmaps and workflows for a cleaner, more efficient system
to just 15 minutes per team
In the customer’s words
By leveraging Jira and Confluence for automated reporting, we’re saving over 800 hours and $500k per year in management consulting costs previously spent on manual reporting.Other AI tools used by Royal Caribbean
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Confluence users in Travel & Hospitality
Companies in the same sector, with public evidence.
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Based on Confluence’s published case study. We check the public evidence; the results are reported by the vendor.
atlassian.com- Last checked
- Nov 12, 2026
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- The figure: 800 hoursChecked
Printed word for word on the page, near the name of Royal Caribbean.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Royal Caribbean.
- Royal Caribbean uses ConfluenceChecked
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- The result itselfNot checked
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As Global Ecommerce and Globant rolled out Royal Caribbean’s new solution, they traded extensive, static presentations with snapshots in time, for one Confluence page with real-time data pulled from Jira.