The use case: how Cisco deploys Confluence
Cisco Networking uses Confluence for its program "commit deck", a living document linked to Jira data that leaders present live instead of static slides. Confluence is part of a wider Atlassian cloud platform that replaced many fragmented tools.
More reported results
Figures published in Confluence’s case study. They are not independently measured by usedby.
Accelerated program management reporting by 40x and weekly status updates by 24x
Shifted 30% of engineering time from troubleshooting to innovation
Built a unified, cloud-based platform connecting 15,000+ people and laying the foundation to enable AI at scale
taking what would be a 10-hour tedious task down to 15 minutes
In the customer’s words
As we’ve started to build a System of Work with Atlassian, tooling spend is down 54% annually, and we’ve been able to reinvest 40% of our OpEx expenses back into the business within three years – without dropping work.Other AI tools used by Cisco
Other public relationships recorded on usedby.
CelonisConfirmed
H2O.aiConfirmed
MindtickleConfirmed
PrezentConfirmed
WorkatoConfirmed
AlphaSenseObservedConfluence users in Telecommunications
Companies in the same sector, with public evidence.
See all Confluence customersGo straight to the source
Based on Confluence’s published case study. We check the public evidence; the results are reported by the vendor.
atlassian.com- Last checked
- Nov 12, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 54%Checked
Printed word for word on the page, near the name of Cisco.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Cisco.
- Cisco uses ConfluenceChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
The “commit deck” is a living Confluence document linked directly to Jira data, and leaders present live data using Confluence presentation mode and Jira macros.

