Skip to main content
usedby
ConfluenceusedbyCisco

How Cisco uses Confluence

ConfirmedVendor case study · Checked Nov 12, 2026
View captured proof

The use case: how Cisco deploys Confluence

Cisco Networking uses Confluence for its program "commit deck", a living document linked to Jira data that leaders present live instead of static slides. Confluence is part of a wider Atlassian cloud platform that replaced many fragmented tools.

More reported results

Figures published in Confluence’s case study. They are not independently measured by usedby.

40x

Accelerated program management reporting by 40x and weekly status updates by 24x

30%

Shifted 30% of engineering time from troubleshooting to innovation

15,000+

Built a unified, cloud-based platform connecting 15,000+ people and laying the foundation to enable AI at scale

10-hour

taking what would be a 10-hour tedious task down to 15 minutes

In the customer’s words

As we’ve started to build a System of Work with Atlassian, tooling spend is down 54% annually, and we’ve been able to reinvest 40% of our OpEx expenses back into the business within three years – without dropping work.
Jason Andrews, Vice President of Strategy & Planning – Engineering Operations, Cisco — Source

Other AI tools used by Cisco

Other public relationships recorded on usedby.

CelonisConfirmedH2O.aiConfirmedMindtickleConfirmedPrezentConfirmedWorkatoConfirmedAlphaSenseObserved
Explore Cisco’s AI stack

Confluence users in Telecommunications

Companies in the same sector, with public evidence.

LumenConfirmed
See all Confluence customers

More stories

Go straight to the source

Based on Confluence’s published case study. We check the public evidence; the results are reported by the vendor.

atlassian.com
Last checked
Nov 12, 2026
atlassian.comCaptured Confluence case study about CiscoOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 54%Checked

    Printed word for word on the page, near the name of Cisco.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Cisco.

  • Cisco uses ConfluenceChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

The “commit deck” is a living Confluence document linked directly to Jira data, and leaders present live data using Confluence presentation mode and Jira macros.
From the page. atlassian.com