The use case: how Mercedes Benz deploys Confluence
Mercedes-Benz IT and R&D teams use Confluence as the hub for documenting and sharing knowledge. It sits alongside Jira, Jira Service Management and Rovo on a consolidated Atlassian Cloud Enterprise platform.
More reported results
Figures published in Confluence’s case study. They are not independently measured by usedby.
Accelerated software delivery by 10x
Shifted 80% of platform team capacity from maintenance to service and innovation
improved the quality of defect reports by 90%
sped up the process by 85%
In the customer’s words
We can only achieve our goals for speed and deliver on our promise for software-defined vehicles when we have a great platform. That’s why we rely on Atlassian.Other AI tools used by Mercedes Benz
Other public relationships recorded on usedby.
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CognitionConfirmed
CognigyObserved
DatabricksObserved
GitHub CopilotObserved
Monte CarloObservedOther companies using Confluence
Customers across industries, with public evidence.
BrevilleConfirmed
CiscoConfirmed
DeichmannConfirmed
Domino's Pizza EnterprisesConfirmed
DropboxConfirmed
IressConfirmedGo straight to the source
Based on Confluence’s published case study. We check the public evidence; the results are reported by the vendor.
atlassian.com- Last checked
- Nov 12, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 50,000+Checked
Printed word for word on the page, near the name of Mercedes Benz.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Mercedes Benz.
- Mercedes Benz uses ConfluenceChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Teams across Mercedes-Benz organically adopted Jira and Confluence for product and knowledge management within IT and R&D.