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Who uses Jira?

Project and issue management software with Rovo and agent workflows.

On usedby, 15 companies use Jira, including Reddit, Roblox, and 24 Hour Fitness. 5 of them are confirmed by a published case study, quote or press release. 1 of them declared it to usedby itself. Every company links to the public page that names it.

8 public sources+1 in the last 30 days
See the 15 companiesCompareatlassian.com
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Customers

15 companies, each with its public proof

Strongest proof first. Open a company to see the page that names it, and when we captured it.

Companies that use Jira, with proof level, first public proof and source
CompanyIndustryProofFirst public proofSource
RedditMedia & PublishingConfirmed—atlassian.com
RobloxGaming & EsportsConfirmed—atlassian.com
24 Hour FitnessSports & FitnessConfirmed—atlassian.com
Lendi Group—Confirmed—atlassian.com
ServiceRocket—Confirmed—atlassian.com
Read AIArtificial IntelligenceDeclared—trust.read.ai
CiscoTelecommunicationsObserved—atlassian.com
CanvaMarketing TechObserved—atlassian.com
DatabricksData & AnalyticsObserved—atlassian.com
DropboxDevTools & InfrastructureObserved—atlassian.com
RipplingHR & RecruitingObserved—atlassian.com
TrivagoTravel & HospitalityObserved—atlassian.com
Iress—Observed—atlassian.com
LumenTelecommunicationsObserved—atlassian.com
SpotOnFintech & PaymentsObserved—atlassian.com
Results

What customers say Jira changed

Figures and quotes as Jira and its customers published them, each tied to its source. We quote, we do not measure the result.

All 3 stories →
37%
ITSM budget saved
“Atlassian has helped us break down siloed services and move towards transparent collaboration that drives us forward.”
James GambrillSenior Manager, Engineering Governance and Operations, 24 Hour Fitness
Vendor case study · Read how 24 Hour Fitness uses Jira
12,000
Meetings eliminated per year
“We went all in on Teamwork Collection because it brings our work, knowledge base, and communication together in one system. Our team is more productive when we remove context-switching and interruptions.”
Rob CastanedaFounder and CEO, ServiceRocket, ServiceRocket
Vendor case study · Read how ServiceRocket uses Jira
$150,000/year
Savings for each of the two teams migrated from Wrike to Jira
“For the two teams we've already migrated from Wrike to Jira (Marketing Creative and Developer Relations), each of those will amount to $150,000/year in savings.”
Joe CotantSenior Technical Program Manager, Roblox, Roblox
Vendor case study · Read how Roblox uses Jira
Each figure is the vendor’s or the customer’s claim, quoted with its label. Latest capture Nov 13, 2026.
Where it’s used

Is Jira used in companies like yours?

By industry

11 industries among 15 customers. Of the 11 with a known size, 82% have more than 1,000 employees.

Which Workspaces & project management tools companies use, by industry: Artificial Intelligence · DevTools & Infrastructure · Fintech & Payments · HR & Recruiting · Marketing Tech · Media & Publishing

Before you buy

What Jira does, and what to check

What Jira does

Project and issue management software with Rovo and agent workflows.

Written by usedby from atlassian.com.

Questions to ask in your demo

  1. Which of your customers look like us, by industry and size?
  2. What does a pilot cost, and what decides the move to a full contract?
  3. Where is our data stored, who can access it, and is it used to train models?
  4. How does Jira work with the tools we already use?
Alternatives

Jira alternatives, by public customers

Same or competing category, from another vendor. Every proof level counts. A shared category alone does not establish the same functions or suitability for your task.

All Jira alternatives →
Workspaces & project management ranking →

Often used with Jira

Other categories found at the same companies. All proof levels are included, including job-post signals. This does not establish an integration or joint use.

  • IroncladLegal AI5 companies in common
  • CursorAI coding assistants & agents4 companies in common
  • GongRevenue & conversation intelligence4 companies in common
  • GleanEnterprise search & knowledge3 companies in common
  • LangChainAgent frameworks & AI gateways3 companies in common
  • RetoolApp builders & no-code3 companies in common
FAQ

Questions about Jira

Who uses Jira?

15 companies use Jira (5 confirmed, 1 declared, 9 observed), including Reddit, Roblox, and 24 Hour Fitness.

What results do companies report with Jira?

Companies that use Jira report these results in public case studies. By adopting Jira Service Management, 24 Hour Fitness saved 37% of their IT service management budget (source: atlassian.com, checked November 13, 2026). Loom alone has already saved ServiceRocket 12,000 meetings and 6,000 hours of work a year (source: atlassian.com, checked November 13, 2026). Roblox: each of those will amount to $150,000/year in savings (source: atlassian.com, checked November 13, 2026).

What are the alternatives to Jira?

Ranked by public customers (every proof level counts, job posts included), the top Jira alternatives are Jotform (148 customers, 0 shared), Miro (126 customers, 2 shared), Notion (117 customers, 2 shared), and Asana (42 customers, 0 shared). See all Jira alternatives.

How does usedby know who uses Jira, and how current is it?

Each company here links to a public page that names it as a Jira customer, and each line shows its proof level. A company that declared Jira itself is marked Declared. The latest check ran on November 13, 2026. How usedby collects and checks its data.

Sources

Where this data comes from

Three proof levels

Confirmed · 5Case study, named quote or press release.
Declared · 1The company told usedby itself that it uses Jira, or lists it as a sub-processor on its own legal page.
Observed · 9Jira shows the company on its own pages.

Main sources

How we check →

Cite this page

UsedBy.ai (2026). Who uses Jira? 15 companies. Retrieved from https://www.usedby.ai/tools/jira, latest check November 13, 2026.