The use case: how ServiceRocket deploys Jira
ServiceRocket uses Jira across technical teams, marketing, HR and other departments to monitor and manage work streams consistently. Marketing teams run sprints in Jira, and HR tracks onboarding workflows such as provisioning equipment and assigning licences.
More reported results
Figures published in Jira’s case study. They are not independently measured by usedby.
Loom alone has 12x’ed marketing campaign productivity.
ServiceRocket now saves an average of 55 minutes per person after company announcements
For all 300 employees, sending a Loom or tagging a colleague in a Jira task is a near-effortless reflex.
In the customer’s words
We went all in on Teamwork Collection because it brings our work, knowledge base, and communication together in one system. Our team is more productive when we remove context-switching and interruptions.Other companies using Jira
Customers across industries, with public evidence.
24 Hour FitnessConfirmed
Lendi GroupConfirmed
RedditConfirmed
RobloxConfirmed
Read AIDeclared
CanvaObservedGo straight to the source
Based on Jira’s published case study. We check the public evidence; the results are reported by the vendor.
atlassian.com- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 12,000 meetingsChecked
Printed word for word on the page, near the name of ServiceRocket.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of ServiceRocket.
- ServiceRocket uses JiraChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Teamwork Collection has become connective tissue for ServiceRocket’s highly distributed teams. For all 300 employees, sending a Loom or tagging a colleague in a Jira task is a near-effortless reflex.