Skip to main content
usedby

Jira vs Slack: who uses which

Customers, public proof and the companies that use both.

On usedby, 15 companies use Jira and 50 use Slack. 2 companies use both, including Read AI and Canva. Slack leads among the Artificial Intelligence companies on usedby that use either tool.Latest check Nov 13, 2026: 65 of 65 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.

Who uses Jira, Slack, or both

Every company with a public proof for at least one of the two tools.

13

listed for Jira only

2

companies use both

48

listed for Slack only

On usedby, 13 companies are listed for Jira only, 48 are listed for Slack only and 2 use both, out of the 63 companies listed for at least one. An absent listing does not prove non-use.

15customers
5 confirmed 1 declared 9 observed

Where it lands

Telecommunications2
Artificial Intelligence1
Data & Analytics1
50customers
19 confirmed 11 declared 20 observed

Where it lands

Artificial Intelligence14
DevTools & Infrastructure3
Fintech & Payments3

Who uses both

Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.

Companies that use both Jira and Slack
CompanyFirst public proof, JiraFirst public proof, Slack
Read AIOn or before Nov 2026On or before Nov 2026
Canva——

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

Vendor facts checked: Jira, 0 of 6; Slack, 4 of 6. Missing facts remain unverified, not absent features.

JiraSlack
Customersusedby, latest check Nov 13, 2026Jira: 15 (5 confirmed, 1 declared, 9 observed)Slack: 50 (19 confirmed, 11 declared, 20 observed)
Top industryusedby, latest check Nov 13, 2026Jira: No clear leadSlack: Artificial Intelligence (14)
PricingNo verified public evidenceSlack: Free: $0 free forever; Pro: $8.75 per user / month, when paying monthly; Business+: $18 per user / month, when paying monthly; Enterprise+: $45 per user / month, when paying annuallyslack.com, checked Nov 13, 2026
SecurityNo verified public evidenceSlack: ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 42001, SOC 2 Type IIjoin.slack.com, checked Nov 13, 2026
Your dataNo verified public evidenceNo verified public evidence
Data residencyNo verified public evidenceNo verified public evidence
Free trialNo verified public evidenceSlack: Free trial or free plan available.slack.com, checked Nov 13, 2026
IntegrationsNo verified public evidenceSlack: Zoom, ChatGPT, Box, Asana, Claude, Salesforce, Notion, PagerDutyslack.com, checked Nov 13, 2026
WebsiteJira: atlassian.comSlack: slack.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Jira

By adopting Jira Service Management, 24 Hour Fitness saved 37% of their IT service management budget

24 Hour Fitness

Vendor case study, atlassian.com, captured Nov 13, 2026

Read the story

Loom alone has already saved ServiceRocket 12,000 meetings and 6,000 hours of work a year

ServiceRocket

Vendor case study, atlassian.com, captured Nov 13, 2026

Read the story

Slack

that would take someone more than an hour

Mural

Vendor case study, slack.com, captured Nov 12, 2026

Read the story

saves me four to five hours each week

Isometric

Vendor case study, slack.com, captured Nov 12, 2026

Read the story

Questions about Jira and Slack

Which is used more, Jira or Slack?

Slack has more customers on usedby: 50 against 15 for Jira.

Do companies use both Jira and Slack?

Yes. 2 companies use both on usedby, including Read AI and Canva.

Who uses Jira?

15 companies on usedby, each with the public page that shows it. See who uses Jira.

Who uses Slack?

50 companies on usedby, each with the public page that shows it. See who uses Slack.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.