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How Cisco uses Workato

6,000 hours

“6,000 hours returned annually to sellers”

As published on workato.com. Captured by usedby on Oct 5, 2026.

What happened

Cisco's SMB and Mid-Market sales organization uses Workato to automate manual sales operations in its Commerce Hub, such as deal approvals and data entry, by integrating Salesforce and other systems. It is also building AI agents on this foundation to surface insights to sellers and carry out some sales tasks.

Summary written by usedby from the source page, in English. The figures are those of Workato and Cisco, not ours.

  • 29,000“29,000 manual tasks automated across sales operations”

6,000 hours returned annually to sellers, increasing seller productivity

From the page. workato.com, captured Oct 5, 2026

Workato is enabling Cisco to use agents as real teammates.

Ignacio Castroverde, Senior Director, SMB and Midsize Sales Acceleration Company, Cisco, Cisco. Source, captured Oct 5, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 5, 2026.

  • The figure: 6,000 hoursCheckedPrinted word for word on the page, near the name of Cisco.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Cisco.
  • Cisco uses WorkatoCheckedConfirmed line. Latest check across sources: Oct 5, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

90%target for perfect orders, up from around 85%Cisco uses Celonis. Another tool at Cisco40,000 hours“approximately 40,000 hours saved for finance teams”Atlassian uses Workato. Another customer of Workato30%“The team has seen a 30% decrease in their integration delivery time”Docebo uses Workato. Another customer of Workato