9
AI tools in use at Gong
Gong uses 9 AI tools: FloQast and Pigment (Finance & Accounting AI), Ironclad (Legal AI), Pinecone (Vector Databases), AirOps (SEO & Content Strategy), and 4 other tools. 4 are confirmed by a published story, quote or press release; 5 are listed on the vendor's own pages.Latest check Oct 8, 2026: 9 of 9 tools checked, from 18 public sources.
- Industry
- Sales Tech & CRM
- Website
- gong.io
- AI tools in use
- 9Median for the 66 Sales Tech & CRM companies on usedby: 1
- Latest check
- October 8, 20269 of 9 tools checked so far
Every AI tool at Gong
9 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 FloQast | Finance & Accounting AI | On or before Feb 2025 | floqast.com | |
 Ironclad | Legal AI | On or before Jul 2025 | ironcladapp.com | |
 Pigment | Finance & Accounting AI | — | pigment.com | |
 Pinecone | Vector Databases | On or before Jan 2024 | pinecone.io | |
 AirOps | SEO & Content Strategy | — | airops.com | |
 Copy.ai | Marketing Copywriting | — | copy.ai | |
 incident.io | IT Service Management | — | incident.io | |
 Retool | No-Code & Internal Tools | On or before Jun 2025 | retool.com | |
 UserGems | Sales Prospecting & Enrichment | — | usergems.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Gong's own words
Published results, each linked to its dated source. We quote, we do not score.
10xcost reduction after moving to Pinecone serverless
Gong uses Pinecone. Vendor case study, Captured Oct 8, 2026.10,000contracts processed annually through Ironclad
Gong uses Ironclad. Vendor case study, Published Jul 31, 2025.Pinecone serverless isn't just a cost-cutting move for us; it is a strategic shift towards a more efficient, scalable, and resource-effective solution.Lawyers in particular can be pretty resistant to change. Our whole team has found the interface to be really user friendly with Ironclad. I feel like I could add anyone to the system, non-lawyer or lawyer, and they could figure out how to use it and how to find things.Gong compared to other Sales Tech & CRM companies
Gong uses 9 AI tools. The median among the 66 Sales Tech & CRM companies on usedby is 1. 59 of its 65 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
66 Sales Tech & CRM companies on usedby, by number of AI tools
- 35 companies with 1 tool
- 12 companies with 2 tools
- 3 companies with 3 tools
- 3 companies with 4 tools
- 1 company with 5 tools
- 1 company with 6 tools
- 3 companies with 7 tools
- 8 companies with 8 tools or more
What its peers use that Gong does not
Questions about AI at Gong
What AI tools does Gong use?
Gong uses 9 AI tools: FloQast, Ironclad, Pigment, Pinecone, AirOps, Copy.ai, incident.io, Retool, and UserGems. 4 are confirmed by a published story, quote or press release, and 5 are listed on the vendor's own pages.
Does Gong use Recall?
usedby has not found a public page showing that Gong uses Recall. Recall is the most used AI tool among the 66 Sales Tech & CRM companies on usedby: 14 of them use it. See who uses Recall.
How does Gong compare to other Sales Tech & CRM companies?
Gong uses 9 AI tools. The median among the 66 Sales Tech & CRM companies on usedby is 1, and 59 of its 65 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Gong uses?
Each tool is linked to a public page that names Gong: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Gong, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.