Who uses D-ID?
AI avatar video generator and real-time visual AI agents with digital humans in 120+ languages. d-id.com
17
companies use D-ID
17 companies use D-ID. 12% are in E-commerce & D2C. Confirmed or observed customers include Amazon, Coca Cola, and Microsoft. 6 of them are confirmed by a published case study, quote or press release.Latest check Oct 8, 2026: 17 of 17 companies checked, from 8 public sources.
- Category
- Video Generation & Editing
- Customers by proof
- 6 confirmed, 11 observed
- Top industry
- E-commerce & D2C, 12% of customers
- Security
- ISO 27001Source: d-id.com, checked Oct 8, 2026
- Pricing
- Trial: $0 14-day trial; Lite: $4.7 /month; Pro: $16 /month; Advanced: $108 /month; Enterprise: contact salesSource: d-id.com, checked Oct 8, 2026
- Most similar
- Descript, 3 shared customers
- Website
- d-id.com
What D-ID does
D-ID is a platform for creating videos with AI avatars and deploying real-time conversational digital humans. Teams generate avatar videos from scripts or documents, build avatars from a photo or video with voice cloning, and embed interactive visual agents through an API. It is used for marketing, sales enablement, customer experience and training.
Written by usedby from d-id.com.
Main features
Common uses
Works with
17 companies use D-ID
Every company below links to the public page that shows it uses D-ID. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 Amazon | E-commerce & D2C | |
 Coca Cola | Consumer Goods | |
 Microsoft | IT Services & System Integration | |
 Reddit | Media & Publishing | |
 Shell | Energy, Utilities & Cleantech | |
 Warner Bros | Media & Publishing | |
 Wayfair | E-commerce & D2C | |
 Alzheimer's Foundation of America | — | |
 Defined AI | — | |
 Diplomat Group | — |
Is D-ID right for your company?
See what companies in your industry use, from the companies we track. Pick your industry.
Of the 53 E-commerce & D2C companies on usedby, 2 are listed as D-ID customers. 1 uses only another Video Generation & Editing tool.
- D-ID only, 2%
- D-ID and another tool in Video Generation & Editing, 2%
- Another tool in Video Generation & Editing only, 2%
- No Video Generation & Editing tool we can see, 94%
These are companies usedby tracks because a public page names them, often D-ID's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.
What customers report
Results as published by D-ID and its customers. Each one links to its dated source. We quote, we do not score.
50%Open rate on the Billy 2.0 avatar email campaign
EnvyVendor case studyPublished May 18, 2025
under three secondsResponse time after latency optimization
Hakuhodo TechnologiesVendor case studyPublished Feb 12, 2026Read the story
Diplomat GroupVendor case studyPublished May 1, 2024
Read the story
PitangoVendor case studyPublished Jun 2, 2024Read the story
Alzheimer's Foundation of AmericaVendor case studyPublished Apr 16, 2025D-ID’s platform has given us a solution to our pain points, such as time to production, not needing to rely on outside vendors, time savings, and cost-reduction.We’re very proud of this project, and I know that it’s something we intend to showcase for a very long time as something
that is both a great resource, and also something that is a show of innovation of what AFA can do for people nationally.Before you buy D-ID
What D-ID publishes on the points buyers check first, each with its source and check date.
| Security | ISO 27001 | d-id.com, checked Oct 8, 2026 |
|---|---|---|
| Free trial | Free trial or free plan available. | d-id.com, checked Oct 8, 2026 |
| Integrations | Canva, PowerPoint, Articulate Rise, Articulate Storyline 360, ElevenLabs Agents, iSpring, Moodle, TalentLMS, Tolstoy, Vimeo, YouTube, Shutterstock | d-id.com, checked Oct 8, 2026 |
| Pricing | Trial: $0 14-day trial; Lite: $4.7 /month; Pro: $16 /month; Advanced: $108 /month; Enterprise: contact sales | d-id.com, checked Oct 8, 2026 |
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does D-ID work with the tools we already use?
D-ID alternatives
Tools compared with D-ID most often, with the customers they share.
| Tool | Customers | Shared with D-ID | Compare |
|---|---|---|---|
 Descript27 customers, 3 shared | 27 | 3 | D-ID vs Descript |
 TruefanAI46 customers, 1 shared | 46 | 1 | D-ID vs TruefanAI |
 HeyGen51 customers, 0 shared | 51 | 0 | D-ID vs HeyGen |
 Synthesia51 customers, 0 shared | 51 | 0 | D-ID vs Synthesia |
 Runway34 customers, 2 shared | 34 | 2 | D-ID vs Runway |
Questions about D-ID
Who uses D-ID?
17 companies use D-ID, including Amazon, Coca Cola, and Microsoft.
Which industries use D-ID?
The industries with the most D-ID customers are E-commerce & D2C (2), Media & Publishing (2), and Consumer Goods (1).
What are the alternatives to D-ID?
The tools compared with D-ID most often are Descript (27 customers, 3 shared), TruefanAI (46 customers, 1 shared), HeyGen (51 customers, 0 shared), and Synthesia (51 customers, 0 shared). See all D-ID alternatives.
How does usedby know who uses D-ID?
Each company is linked to a public page that names it: D-ID's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (6): a case study, a named quote or a press release. Observed (11): D-ID shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use D-ID, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 8, 2026, and 17 of 17 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
We have not started tracking changes for this tool yet.