On usedby, 17 companies use D-ID and 34 use Runway. 2 companies use both, including Amazon and Microsoft. Runway leads among the Schools & Universities companies on usedby that use either tool.Latest check Oct 8, 2026: 37 of 51 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses D-ID, Runway, or both
Every company with a public proof for at least one of the two tools.
15
use only D-ID
2
companies use both
32
use only Runway
15 companies use only D-ID, 32 use only Runway and 2 use both, out of the 49 companies on usedby that use at least one of them.
Where it lands
Newest customers
We have not started tracking changes for D-ID yet.
Where it lands
Newest customers
No new customer since tracking started on October 2, 2026.
Who uses both
Companies with a confirmed or observed line on both tools.
| Company |
|---|
 Amazon |
 Microsoft |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
D-ID
RunwayWhat customers report
Results as the vendor or the customer published them, with the source and the date.
D-ID
50% Open Rate on the Billy 2.0 avatar email campaign, which is nearly double Envy's average.
Envy
Vendor case study, d-id.com, published May 18, 2025
The team successfully reduced response times to under three seconds
Hakuhodo Technologies
Vendor case study, d-id.com, published Feb 12, 2026
Runway
reallocated more than €50,000 that would otherwise have gone to outside production
Bonjour
Vendor case study, runway.com, published Sep 28, 2026
How Paramount uses Runway
Paramount
Vendor case study, runway.com, published Aug 3, 2026
Questions about D-ID and Runway
Which is used more, D-ID or Runway?
Runway has more customers on usedby: 34 against 17 for D-ID.
Do companies use both D-ID and Runway?
Yes. 2 companies use both on usedby, including Amazon and Microsoft.
Who uses D-ID?
17 companies on usedby, each with the public page that shows it. See who uses D-ID.
Who uses Runway?
34 companies on usedby, each with the public page that shows it. See who uses Runway.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.