D-ID vs TruefanAI: who uses which
Customers, public proof and the companies that use both.
On usedby, 17 companies use D-ID and 46 use TruefanAI. 1 company uses both, including Amazon.Latest check Oct 8, 2026: 60 of 63 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses D-ID, TruefanAI, or both
Every company with a public proof for at least one of the two tools.
16
use only D-ID
1
company uses both
45
use only TruefanAI
16 companies use only D-ID, 45 use only TruefanAI and 1 uses both, out of the 62 companies on usedby that use at least one of them.
Where it lands
Newest customers
We have not started tracking changes for D-ID yet.
Where it lands
Newest customers
We have not started tracking changes for TruefanAI yet.
Who uses both
Companies with a confirmed or observed line on both tools.
| Company |
|---|
Amazon |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
D-ID
TruefanAIWhat customers report
Results as the vendor or the customer published them, with the source and the date.
D-ID

50% Open Rate on the Billy 2.0 avatar email campaign, which is nearly double Envy's average.
Envy
Vendor case study, d-id.com, published May 18, 2025

The team successfully reduced response times to under three seconds
Hakuhodo Technologies
Vendor case study, d-id.com, published Feb 12, 2026
TruefanAI

a 3.2x increase in campaign participation compared to previous pledge drive
Dainik Bhaskar
Vendor case study, truefan.ai, captured Oct 4, 2026

TrueFan's AI instantly generated over 3.5 lakh unique videos
Zomato
Vendor case study, truefan.ai, captured Oct 4, 2026
Questions about D-ID and TruefanAI
Which is used more, D-ID or TruefanAI?
TruefanAI has more customers on usedby: 46 against 17 for D-ID.
Do companies use both D-ID and TruefanAI?
Yes. 1 company uses both on usedby, including Amazon.
Who uses D-ID?
17 companies on usedby, each with the public page that shows it. See who uses D-ID.
Who uses TruefanAI?
46 companies on usedby, each with the public page that shows it. See who uses TruefanAI.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.
