Cognigy58 customers
Used by 58 companies on usedby. 1 also uses Parloa. Compare Parloa and Cognigy
Source: cognigy.com, latest capture Oct 8, 2026.
3 of the 36 Parloa customers on usedby also use another tool on this list. The tools most often used by the same companies are Cognigy (1 shared, 58 customers in all), Zowie (1 shared, 24 customers in all), and Sprinklr (1 shared, 23 customers in all).Latest check Oct 8, 2026: 614 of 635 public lines checked. Customer counts include every proof level, job-post signals included. Shared customers are counted on confirmed or observed lines on both tools.
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Parloa customers also use another tool on this list
Cognigy shares the most companies with Parloa: 1 company uses both.
Ranked by shared customers
Tools of the same or a competing category, from another vendor, used by at least one company that also uses Parloa. A shared customer has a confirmed or observed line on both tools.
| # | Alternative | Shared with Parloa | Customers | Compare |
|---|---|---|---|---|
| 1 | Cognigy | 1 | 58 | Compare Parloa vs Cognigy |
| 2 |  Zowie | 1 | 24 | Compare Parloa vs Zowie |
| 3 |  Sprinklr | 1 | 23 | Compare Parloa vs Sprinklr |
Zowie24 customers
Used by 24 companies on usedby. 1 also uses Parloa. Compare Parloa and Zowie
Latest capture across its sources: Oct 8, 2026.
Sprinklr23 customers
Used by 23 companies on usedby. 1 also uses Parloa. Compare Parloa and Sprinklr
Source: sprinklr.com, latest capture Oct 8, 2026.
Other Customer Service Automation tools on usedby
Same category, with public customers, but no company named with Parloa yet.
Switch signals
A company that left one vendor's page and appeared on another's.
No switch publishedA switch needs a departure from one vendor's page, seen on two checks in a row, and a dated arrival on another. usedby does not publish departures yet, so no switch shows here.
By industry
Which of these tools the companies on usedby use, by industry. Each row counts the companies of that industry on usedby that use at least one of these tools.
| Industry | Most used | Next | Companies |
|---|---|---|---|
| Fintech & Payments |  DevRev25% |  Ada21% | 28 companies |
| Telecommunications | Cognigy31% |  Sanas25% | 16 companies |
| Insurance & InsurTech |  Parloa47% | Cognigy20% | 15 companies |
| Banking & Mortgages |  Talkdesk50% |  Sierra14% | 14 companies |
| DevTools & Infrastructure |  Assembled21% |  Decagon21% | 14 companies |
Read the first row as: among the 28 Fintech & Payments companies on usedby that use one of these tools, 25% use DevRev. Shares can add up to more than 100% because some companies use two tools.
Questions about Parloa alternatives
Which tool shares the most customers with Parloa?
Cognigy: 1 company uses both on usedby. Cognigy has 58 customers in all. See who uses Cognigy.
Do Parloa customers use other tools too?
3 of the 36 Parloa customers on usedby also use another tool on this list. Cognigy shares the most: 1.
Which of Parloa and its alternatives do Fintech & Payments companies on usedby use?
Among the 28 Fintech & Payments companies on usedby that use one of these tools, 25% use DevRev. Ada comes next, with 21%.
Which of Parloa and its alternatives do Telecommunications companies on usedby use?
Among the 16 Telecommunications companies on usedby that use one of these tools, 31% use Cognigy. Sanas comes next, with 25%.
How does usedby rank Parloa alternatives?
Only tools of the same or a competing category, from another vendor, count. They are ranked by shared customers: companies with a confirmed or observed line on both tools, from public pages, most with a dated capture. Tools with no shared customer are listed apart. Customer counts include every proof level, job-post signals included.