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What AI does Sun Life use?

Insurance & InsurTech · sunlife.com

1

AI tool in use at Sun Life

0 confirmed 1 observed

Sun Life uses 1 AI tool: Parloa (Customer Service Automation). Parloa lists Sun Life as a customer on its own website.From 1 public source, not dated yet.

AI tools in use
1Median for the 139 Insurance & InsurTech companies on usedby: 1

Every AI tool at Sun Life

1 line, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
ParloaCustomer Service Automation—parloa.com

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

Sun Life compared to other Insurance & InsurTech companies

Sun Life uses 1 AI tool. The median among the 139 Insurance & InsurTech companies on usedby is 1. None of its 138 peers uses fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

139 Insurance & InsurTech companies on usedby, by number of AI tools

  1. 105 companies with 1 tool
  2. 14 companies with 2 tools
  3. 5 companies with 3 tools
  4. 4 companies with 4 tools
  5. 4 companies with 5 tools
  6. 3 companies with 6 tools
  7. 4 companies with 7 tools

What its peers use that Sun Life does not

Questions about AI at Sun Life

What AI tools does Sun Life use?

Sun Life uses 1 AI tool: Parloa. None is confirmed by a published story, quote or press release, and 1 is listed on the vendor's own pages.

Does Sun Life use Akur8?

usedby has not found a public page showing that Sun Life uses Akur8. Akur8 is the most used AI tool among the 139 Insurance & InsurTech companies on usedby: 68 of them use it. See who uses Akur8.

How does Sun Life compare to other Insurance & InsurTech companies?

Sun Life uses 1 AI tool. The median among the 139 Insurance & InsurTech companies on usedby is 1, and 0 of its 138 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools Sun Life uses?

Each tool is linked to a public page that names Sun Life: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Sun Life, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.