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What AI does Swiss Life use?

Insurance & InsurTech · swisslife.com

1

AI tool in use at Swiss Life

1 confirmed 0 observed

Swiss Life uses 1 AI tool: Parloa (Customer Service Automation). A published story, quote or press release confirms it.Latest check Oct 3, 2026: 1 of 1 tool checked, from 2 public sources.

AI tools in use
1Median for the 139 Insurance & InsurTech companies on usedby: 1
Latest check
October 3, 20261 of 1 tool checked so far

Every AI tool at Swiss Life

1 line, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
ParloaCustomer Service Automation—parloa.com

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In Swiss Life's own words

Published results, each linked to its dated source. We quote, we do not score.

Parloa's flexible AI-based speech recognition makes it easy for callers to communicate their concerns, even if they don’t know the right terminology. They can get in touch with the right person quickly and easily.
Tom Schneider, Process and Project Management Officer, Parloa. Source, Captured Oct 3, 2026
With the Parloa platform’s low-code front-end, it is no longer necessary to involve Swiss Life’s IT department.
Tom Schneider, Process and Project Management Officer, Parloa. Source, Captured Oct 3, 2026

Swiss Life compared to other Insurance & InsurTech companies

Swiss Life uses 1 AI tool. The median among the 139 Insurance & InsurTech companies on usedby is 1. None of its 138 peers uses fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

139 Insurance & InsurTech companies on usedby, by number of AI tools

  1. 105 companies with 1 tool
  2. 14 companies with 2 tools
  3. 5 companies with 3 tools
  4. 4 companies with 4 tools
  5. 4 companies with 5 tools
  6. 3 companies with 6 tools
  7. 4 companies with 7 tools

What its peers use that Swiss Life does not

Questions about AI at Swiss Life

What AI tools does Swiss Life use?

Swiss Life uses 1 AI tool: Parloa. 1 is confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.

Does Swiss Life use Akur8?

usedby has not found a public page showing that Swiss Life uses Akur8. Akur8 is the most used AI tool among the 139 Insurance & InsurTech companies on usedby: 68 of them use it. See who uses Akur8.

How does Swiss Life compare to other Insurance & InsurTech companies?

Swiss Life uses 1 AI tool. The median among the 139 Insurance & InsurTech companies on usedby is 1, and 0 of its 138 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools Swiss Life uses?

Each tool is linked to a public page that names Swiss Life: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Swiss Life, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.