2
AI tools in use at PNC
PNC uses 2 AI tools: Live Person (Chatbots & Live Chat) and ThoughtSpot (Data Cloud & Analytics). 1 is confirmed by a published story, quote or press release; 1 is listed on the vendor's own pages.Latest check Oct 8, 2026: 2 of 2 tools checked, from 3 public sources.
- Industry
- Banking & Mortgages
- Website
- pnc.com
- AI tools in use
- 2Median for the 94 Banking & Mortgages companies on usedby: 1
- Latest check
- October 8, 20262 of 2 tools checked so far
Every AI tool at PNC
2 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Live Person | Chatbots & Live Chat | — | liveperson.com | |
 ThoughtSpot | Data Cloud & Analytics | On or before Nov 2024 | thoughtspot.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
PNC compared to other Banking & Mortgages companies
PNC uses 2 AI tools. The median among the 94 Banking & Mortgages companies on usedby is 1. 62 of its 93 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
94 Banking & Mortgages companies on usedby, by number of AI tools
- 62 companies with 1 tool
- 13 companies with 2 tools
- 10 companies with 3 tools
- 3 companies with 4 tools
- 0 companies with 5 tools
- 3 companies with 6 tools
- 1 company with 7 tools
- 2 companies with 8 tools
What its peers use that PNC does not
Questions about AI at PNC
What AI tools does PNC use?
PNC uses 2 AI tools: Live Person and ThoughtSpot. 1 is confirmed by a published story, quote or press release, and 1 is listed on the vendor's own pages.
Does PNC use Zest?
usedby has not found a public page showing that PNC uses Zest. Zest is the most used AI tool among the 94 Banking & Mortgages companies on usedby: 23 of them use it. See who uses Zest.
How does PNC compare to other Banking & Mortgages companies?
PNC uses 2 AI tools. The median among the 94 Banking & Mortgages companies on usedby is 1, and 62 of its 93 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools PNC uses?
Each tool is linked to a public page that names PNC: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find PNC, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.